Supervisor - Market Sale Administration

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

What will you do?

• Supervise the Market Sale Administrators, 3rd Party Remarketing Team and Retail Consignment Team, and ensure they consistently execute the established processes in the proper manner.
• Supervise the Administrative Process Facilitators and ensure that they effectively direct the daily work flow and distribution of work amongst the team personnel.
• Assist the Administrative Process Facilitators in identifying process and system improvements to strengthen efficiencies and/or improve the client experience.
• Review and approve all 3rd Party Customer requested floor prices
• Assess the skill levels of the team members individually and collectively, and develop their skills and encourage professional growth for performance management purposes.
• Manage performance and provide feedback, both verbal and written, to all direct reports, using formal and informal one-on-ones, reviews, and team meetings.
• Work with the Remarketers leadership team to ensure that proper support for the auction sales and related activities are being provided by the teams.
• Respond to internal/external customer inquiries and manage escalations.
• Serve as the key business contact or project lead on any Remarketing systems improvement initiatives.
• Support vendor and client visits as needed, as well as on-site auction visits and conventions if requested.
• Perform all other duties and special projects as assigned

What are we looking for?

• Bachelor’s degree in a related field or equivalent work experience
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
• IARA CAR Certification preferred
• 3-5 years’ experience in the related area as an individual contributor
• Breadth and depth of expertise in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department
• Reviewing and improving processes, methods, and tools to increase efficiency and accuracy
• Supervises a group of primarily para-professional level staff
• Makes day-to-day decisions within or for a group/small department
• Has some authority for personnel actions
• Excellent organizational skills and attention to detail
• Excellent time management skills, with a proven ability to meet deadlines
• Strong leadership skills
• Applies management expertise to improve efficiency and accomplish operational objectives within own area of responsibility or department
• Adjusts quickly to new or changing work environment
• Works within budgetary/financial objectives set by management
• Identifies and resolves operational problems using defined processes, expertise and judgement
• Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced work environment.
• Applies management expertise to improve efficiency and accomplish operational objectives within own area of responsibility or department
• Sets priorities for employees to meet daily deadlines; develops plans to meet short-term objectives
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Effectively coaches, gives performance feedback and provides development opportunities within own area of responsibility or department
• Interprets customer needs and assesses requirements to meet needs

#LI-CD1

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $87,550.00 - $124,755.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.

Artificial Intelligence Statement

To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials (including resumes, cover letters, written and verbal responses, and images) or during any stage of the interview process. We value genuine, original work that reflects your personal experience, skills, and communication style. As part of our commitment to a fair and transparent evaluation process, please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration. 

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.