Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.
Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.
Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
Job Description
Scope of Position Responsible for supervising IT field support staff, processes, and tools that support the desktops and other end-user devices for The Ohio State University Wexner Medical Center (OSUWMC). Position Summary Serves as the supervisor in the planning, design, development, and support for desktop services for OSUWMC. Supervises teams responsible for the end-user desktop support of the OSUWMC's system and application environments to ensure levels of stability, reliability and acceptable performance. This is a technical supervisory position with required skill sets to supervise desktop technicians. Coordinates some initiatives, including multiple IT areas regarding the integration of support for desktops with overall business/healthcare solutions. Supervises day to day operations of the desktop services area. Individual serves as a subject matter expert for desktop services strategies, procedures, policies, and methodologies. Individual provides direction and insight to management, peers and team members regarding the identification and alignment of activities for the desktop services area.
Minimum Qualifications
Bachelor's degree in Computer Sciences or related field, and 3 years of experience in IT Technology. Fundamental knowledge of desktop hardware/software, printing and general networking/telephony environments. Certifications in one or more of the following are preferred: ITIL Foundations, Six Sigma/LEAN, A+, Help Desk Manager, and Desktop Manager.
Our Comprehensive Employee Benefits Include:
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.