Code3 is an integrated marketing agency, powering business growth for digital disruptors and Fortune 500 leaders alike. Our power is at the intersection of Connections, Creative and Commerce – that’s what is in our DNA. By harvesting insights and utilizing audience data, we work with our clients to develop scroll-stopping content and creative that performs and elevates the brands we work with across all digital media platforms.
Our people are energized by challenges and sprint to find unorthodox solutions. We plan, activate and measure as one team, and we’re not afraid to push boundaries and test our way to success. Coders are Relentless, Gritty, Nimble humans who are always striving to be better.
We are looking for a Supervisor, Client Partnership with deep experience in Commerce and Retail and/or D2C paid media, who will be responsible for client relationships and strategy within a set portfolio of clients at Code3. On your accounts you’ll either be directing a team (mid-size accounts) or supporting a Director (large accounts) and working closely with your peers of channel subject matter experts in Activation and Creative to ensure day-to-day work is on track, and on strategy, while also providing thought leadership to your client. This is an individual contributor position that will ideally take on people manager responsibilities in the future as team and business needs align.
What you’ll do:
- Own the client relationship, revenue, retention and growth of the client at Code3. You’ll build and foster collaborative and trusted client relationships, acting as key advisor and partner
- Translate client’s business brief into actionable media and creative campaign strategies that hit their goals. You’ll be the media planning quarterback for internal teams in determining where to place budgets and facilitate channel and integrated strategy that delivers on holistic brand goals
- Drive the overall strategy & performance on the account and ultimately be responsible for success of the client key metrics – working closely with Activation team members to ideate on specific tactics and recommendations for each campaign and account.
- Present strategies, reports, and campaign results to clients in a compelling and persuasive manner
- Monitor and evaluate the competitive and client industry landscape to drive strategic business business insights, presenting insights in both weekly and larger meeting formats.
- Interpret client performance data, in order to make recommendations on shifts to strategy. You’ll own the presentation of data and the story behind why our team created the strategy we did, what we learned, and what we will do next.
- Collaborate with Finance and Practice managers to assist in hitting profitability goals based on optimal resourcing, SOW and pricing
- Define what internal teams need in order to be successful in driving outcomes and setting expectations with the client, including giving feedback cross-departmentally.
Who will love this role:
- A passionate digital marketer who loves to develop strategy for growing and established brands.
- A collaborative and supportive team member who keeps a positive attitude in the quick pace of agency life
- A problem solver who likes to work with internal teams and recommends and anticipates solutions when problems arise
- An exceptional presenter who thrives in communicating analytical information in a simple yet engaging way to clients and stakeholders
You should have:
- 4+ years of digital media experience with a strong focus in either Commerce media, primarily on Amazon and Walmart platforms, and/or D2C media in Google, Meta, TikTok etc. platforms. Bonus if you have experience across all platforms, but not a must.
- Specific experience leading client accounts in an agency or technology setting, as the main point of contact and driver of strategy.
- A proven track record of success with client retention and upsells
- Experience providing strategic guidance and growth for accounts
- A self-motivated drive and curiosity to learn
Perks and Benefits:
- Full medical, dental, and vision benefits as well as generous retirement program
- Thoughtful parental leave and return program
- Flexible Time Off, holidays, quarterly Company “Recharge” Days, and holiday closure in December
- Ongoing learning and development opportunities
- Commitment to transparent DEIB practices
Code3’s people are what set us apart. We’re dedicated to hiring, retaining, and developing a diverse group of remarkable Coders because we know it’s the way things should be. By prioritizing our commitment to fostering an inclusive, equitable, and safe environment, we are living our mission of fueling the growth of our people. It’s this focus that empowers Coders to not only achieve great work for our clients, but also propel their own development forward and upward. We strongly encourage people from underrepresented backgrounds and all identities to apply even if you don’t feel that you meet all of the requirements above!
If you have any special needs that we can accommodate, please reach out to our team at recruiting@code3.com so we can make accommodations.
Salary Information: The base salary range for this position is $102,000 - $122,500 and is commensurate with candidate experience and location. The position also offers a bonus based on company and client success.
For candidates that are based in California, we encourage you to review this important information for California residents here. For best results, open the link in a new tab.