Supervisor, AML Compliance

Supervisor, AML Compliance

Are you ready for your next career at a company that envisions a culture of global unity and boundless connection? Then it's time to join Western Union as a Supervisor, AML Compliance.

Western Union powers your pursuit.

This position is responsible for the management and on-going development of procedures to analyze possible suspicious activity by customers and agents of Western Union and its affiliates to minimize exposure of the company to potential risk.

Role Responsibilities

• Manage and continuously develop procedures to analyze suspicious activity by customers and agents to minimize company risk exposure.
• Ensure compliance with anti-money laundering (AML) requirements for assigned functions.
• Act as liaison between AML Compliance department and law enforcement, handling inquiries related to subpoenas and related issues.
• Analyze trends and develop recommendations for business policies.
• Supervise staff positions, forecast staffing needs, and allocate resources to ensure timely completion of work.
• Develop and motivate staff to achieve departmental objectives.
• Execute policies that may affect the organizational unit and coordinate activities with other departments as needed.
• Manage projects and, if necessary, supervise up to 10 employees.
• Conduct research and analysis into complex issues concerning patterns and global trends associated with money laundering, terror financing, and other potential risks.
• Contribute to a global compliance program by analyzing the accuracy and effectiveness of existing or new controls and systems to identify potential issues and areas of improvement.

Role Requirements

• 3–4 years of experience in compliance, risk, data analysis, or similar roles within regulated environments.
• Bachelor’s degree in business administration, Computer Science, Industrial Engineering, or related field (or equivalent experience).
• Knowledge of AML compliance policies and procedures.
• Understanding of Money Services Business Regulatory Requirements and the Bank Secrecy Act.
• Ability to mentor team members.
• Experience with Power BI (including DAX), Power Query, or similar data visualization tools, ideally in a global financial or compliance-driven organization.
• Advanced Excel skills (formulas, visuals, pivot tables, macros).
• ACAMS certification is desired.
• Advanced English level is required.
• Knowledge of additional languages, such as Portuguese and French, is a plus.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and lifeinsurance, and access to best-in-class development platforms, to name a few ( https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interviewprocess or in an offer of employment.

Your Costa Rica- specific benefits include:

• Asociación Solidarista
• In house company doctor services
• Transportation services options
• Referral Program award
• Employee Resource Groups (ERG) and committees to volunteer with
• Pan American Medical and Life insurance
• Cafeteria Discounts

Our hybrid work model

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-YA1 #LI-Hybrid

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.