Suite Attendant

Suite Attendant

Suite Attendants provide exceptional in-suite food and beverage service to guests in premium seating areas, ensuring a seamless and memorable experience from setup to close. They are responsible for preparing suites prior to guest arrival, managing orders, serving food and beverages, and maintaining cleanliness and presentation standards throughout the event. Suite Attendants act as the primary point of contact for guests, ensuring service excellence, accuracy, and adherence to Legends’ standards for hospitality and responsible alcohol service.

Compensation
Hourly wage: $17.70

Vacancy Status

This posting is for an new vacancy.

LEGENDS GLOBAL

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services through our white-label approach.

Our network spans more than 450 venues worldwide, hosting 20,000 events and welcoming 165 million guests annually. Our expertise includes feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking of world-class live events.

The Legends Global culture is built on respect, ambitious thinking, collaboration, and bold action. We are committed to an inclusive environment where team members can be authentic, make an impact, and grow their careers.

Winning is an everyday mindset at Legends Global. We succeed together as one unified team.

The Role

Duties & Responsibilities

• Provide attentive, professional in-suite food and beverage service to all guests.
• Review suite orders, event details, and guest instructions prior to each event.
• Set up suites with required food, beverages, utensils, and smallwares before guest arrival.
• Maintain suite presentation and cleanliness throughout the event.
• Execute guest orders accurately and in a timely manner, coordinating with the pantry and kitchen teams as needed.
• Proactively restock supplies and replenish suite fridges during service.
• Uphold responsible alcohol service standards at all times in compliance with company and AGCO regulations.
• Process additional orders through POS systems and ensure accurate billing.
• Clear and reset suites post-event, ensuring proper storage and disposal of items.
• Assist with promotional and upsell initiatives, including desserts and beverage features.
• Maintain communication with Suite Runners, Porters, and Supervisors to ensure efficient operations.
• Follow all food safety, sanitation, and workplace safety procedures.

Skills & Abilities

• Strong customer service and communication skills.
• Excellent organization and multitasking abilities.
• Ability to remain composed and professional in a fast-paced, high-volume setting.
• Detail-oriented with strong time management skills.
• Positive, team-oriented attitude with a focus on delivering superior service.

Knowledge, Education, & Experience

• Smart Serve certification required.
• Completion of or current enrolment in high school diploma (OSSD) program.
• Previous experience in hospitality, food service, or event operations preferred.
• Knowledge of safe food handling and sanitation practices an asset.
• Must be at least 18 years of age.
• Ability to work flexible hours including evenings, weekends, and holidays.

Physical Demands

• Frequent walking, climbing stairs, and carrying food or beverage trays throughout event service.
• Ability to lift and carry items weighing up to 40–50 pounds.
• Frequent bending, reaching, and twisting while setting up or serving guests.
• Must work indoors and occasionally outdoors, exposed to varying temperatures and crowd conditions.
• Requires clear vision and speech to communicate effectively and ensure safe service.

The essential responsibilities of this position are outlined above and may be adjusted due to operational requirements or reasonable accommodation. This description does not limit management’s right to assign other duties.

Hiring Process Disclosure

Legends Global may use automated or artificial-intelligence-based tools to support aspects of the candidate screening or selection process.

Legends Global is an Equal Opportunity Employer and is committed to employment equity. We encourage applications from Women, Indigenous Peoples, Persons with Disabilities, Members of Visible Minorities, and Veterans. We are dedicated to fostering an inclusive and accessible workplace in accordance with applicable human rights legislation.