Studio & Community Associate (Part-Time) - Georgetown

OVERVIEW

An active member of the yoga community with excellent communication skills who is punctual and reliable.

RESPONSIBILITIES

• Maintain ALO Yoga brand aesthetic, energy, and culture.
• Uphold company policies and procedures and approach all situations with respect and empathy.
• Customer Service:
  • Greet and assist clients, providing exceptional customer service.
  • Respond to inquiries via phone or in-person regarding classes, schedules, and studio policies.
  • Handle client registrations, check-ins, and payments accurately.
  • Communicate any client needs or concerns to the Studio Manager promptly and log appropriately.
• Studio Maintenance:
  • Ensure the studio is clean, organized, and presentable at all times.
  • Manage inventory of mats, yoga props, and supplies, restocking as requested.
  • Perform cleaning duties as required.
  • Set up the studio space before classes and clean up afterward.
• Sales and Upselling:
  • Promote and sell memberships and class packages to clients.
  • Encourage clients to explore different classes and workshops offered.

QUALIFICATIONS

• Excellent interpersonal and communication skills.

• Ability to multi-task and work efficiently to complete assigned tasks with minimal oversight.

• Previous Customer Service experience.

• Proficiency in using software for administrative tasks.

• MindBody experience preferred.

• Seniority Level: Entry level

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance

The Company’s Associate base pay ranges is $18.00 - $20.00/hr in Washington, DC. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

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