Department of Homeland Security

Student Trainee (Information Technology)

Ashburn, Virginia Full time

Student Trainee (Information Technology)

Department: Department of Homeland Security

Location(s): Ashburn, Virginia

Salary Range: $41659 - $54160 Per Year

Job Summary: Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information & Technology, Operational Cloud Management Branch and Chief Technology Office located in Ashburn, VA .

Major Duties:

  • The Pathways Program is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with opportunities to work in agencies and explore Federal careers while still in school and while getting paid for the work performed. Students who successfully complete the program may be eligible for conversion to a permanent position in the civil service. This position starts at a salary of $41,659.00 (GS-04, Step 1) to $54,160.00 (GS-04, Step 10). Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. Your promotion potential will ultimately be determined by your qualifications and will be initiated at management's discretion. Joining Customs & Border Protection (CBP) will allow you to utilize your skills providing technical assistance and support to specialists by performing a variety of assignments in the Information Technology Group. This experience provides an opportunity to explore career options, develop personal and professional skills, developmental assignments, and formal interactive training using real-life situations. Typical duties may include: Assisting in the applications software work involving the support of new or existing applications software, involving the basic planning, general installation, configuration, testing, implementation, and management of the systems environment. Providing systems administration work involving entry-level planning and delivery support services, including, troubleshooting, and customer assistance. Maintaining systems customer support work involving the entry-level planning the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems. Assisting in enterprise architecture work involving basic analysis, documentation, and maintaining of the enterprise structural framework to align IT strategy, plans, and systems.

Qualifications: You must be a student who has been accepted for enrollment or who is currently enrolled and seeking a degree on a full or half-time basis in one of the federally administered, organized educational programs or accredited educational institutions below such as a public or private high school; state-approved home school; technical or vocational school; two (2) year or four (4) year college or university; graduate or professional school; a registered apprenticeship program, job corps or postsecondary home school curriculum. Review Pathways Interns for additional eligibility information AND: GS-04: Completed 2 full academic years of post-high school study or an associate's degree. Two years of full-time academic study is defined as 60 semester hours, 90 quarter hours, or the equivalent in a college or university. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 05/06/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Schedules: Positions can be filled on full-time and part-time basis. Part-time schedules are typically 16 to 32 hours per administrative workweek, prearranged on a scheduled tour of duty. Trial Period: The first two years served under the Internship Program counts as the participant's trial period. Grade Point Average (GPA) Requirement: Pathways students are required to maintain a minimum GPA of 2.0 for undergraduate studies or lower program, and a minimum GPA of 3.0 for a master's program or higher program.

How to Apply: To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English. Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM Eastern Time on 05/06/2026. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application and you must again upload it by the closing date. Please upload your resume under the "Resume" document type. Any other relevant supporting documents should be uploaded under their appropriate document types as mentioned above. Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. Do not submit documents as a PDF Portfolios. DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. This position may not confer all of the benefits usually associated with the competitive service as coverage will depend on the type of appointment and expected pay status for the year. Students are entitled to sick and annual leave accrual. Eligibility for retirement benefits, health insurance and life insurance is determined on a case-by-case basis. For more information go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. When U.S. Customs and Border Protection completes their selections, the remaining list of qualified candidates may be shared with hiring managers and Human Resources specialists at additional agencies who are hiring for similar positions. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements. The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to hc-recordsmgmt@cbp.dhs.gov. View common definitions of terms in this announcement.

Application Deadline: 2026-05-06