Student Trainee Administrative and Office Support

Student Trainee Administrative and Office Support

Department: Department of Veterans Affairs

Location(s): Orlando, Florida

Salary Range: $36049 - $52426 Per Year

Job Summary: The Pathways Internship Program allows students to join VA in career positions that emphasize long-term training and development. Assignments build on prior training and are designed to provide the opportunity to gain knowledge and work experience in the application of concepts, practices and procedures of administrative and office assistance. This opportunity is open to current Bachelor or Master's degree seeking students at a qualifying educational institution on a half-time bases or more.

Major Duties:

• This position is being filled under the Pathways Internship Program. The program is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with paid work opportunities in agencies to explore Federal careers while still in school. The Internship provides managers a ready source of student employees and potential permanent employees upon completion of the program requirements. It also provides the student with work experience directly related to the curriculum studies or career goals while offering eligibility for non-competitive conversion to permanent employment upon completion. For more information on Internship opportunities within the Department of Veterans Affairs, please visit: https://www.va.gov/EMPLOYEE/pathways-internship-program/. Duties consist of the following, but are not limited to: The selectee will report to the Orlando VA Medical Center and provide administrative support to the service assigned. Assignments build on prior training and are designed to provide the opportunity to gain first-hand knowledge and actual work experience in the application of concepts, principles, practices and procedures of administrative and office assistance student. Trainees perform a variety of clerical and administrative functions at the needs of the service assigned to, using judgment to answer simple and reoccurring questions and to resolve basic problems. The Cooperative Education Program is structured to give students the opportunity to work in positions related to their academic/career goals. Assists specialists in the preparation and presentation of data relative to programs and other administrative matters. Prepares and maintains statistical data to provide input for service reports. Independently collects, compiles, consolidates and edits report submission. Utilizes automation equipment and computer software to complete assignments. Note: A written agreement is required between the service and student. Within 120 calendar days after completing educational requirements, the employing agency may non-competitively promote and convert a student to a career/career-conditional or term appointment. Conversion is NOT guaranteed and is based on the needs of the agency. Note: To be eligible, applicants must be accepted for enrollment or currently enrolled in a Bachelor or Master's program and seeking a degree in a qualifying educational institution, on a full or half-time basis as defined by the institution in which you are enrolled. YOU MUST INCLUDE AN OFFICIAL ENROLLMENT VERIFICATION FROM YOUR SCHOOL THAT SHOWS YOUR CURRENT ENROLLMENT STATUS (FULL TIME, HALF TIME, PART TIME, ETC.) AND YOUR ANTICIPATED GRADUATION DATE. THE ENROLLMENT VERIFICATION IS REQUIRED IN ADDITION TO REQUIRED TRANSCRIPTS. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Multiple Schedules. The Cooperative Education Program is formally structured to give students the opportunity to work in positions related to their academic/career goals. A written agreement is required between the employing Center, school, and student. Within 120 calendar days after completing educational requirements, the employing agency may non-competitively promote and convert a student to a career/career-conditional or term appointment. The conversion is not guaranteed and is based on the needs of the agency.

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/07/2026. Internship Program: To be eligible, applicants must be accepted for enrollment or currently enrolled and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution, on a full or half-time basis as defined by the institution in which you are enrolled. In order to be eligible for an appointment under the Pathways Internship Program: You must be a student accepted for enrollment or enrolled in a degree or certificate program on a full- or half-time basis as defined by the school (certificate program means post-secondary education, in a qualifying educational institution, equivalent to at least one academic year of full-time study that is part of an accredited college-level, technical, trade, vocational, or business school curriculum) AND, Enrollment is with a qualifying educational institution such as a high school or state-approved homeschool; or accredited technical or vocational school; a 2- or 4-year college or university; a graduate or professional school (e.g., law school, medical school); or a post-secondary home school curriculum. AND, Students currently enrolled must be in good academic standing maintaining a 2.0 grade point average on a cumulative basis. You may qualify based on education and/or experience as described below: MINIMUM QUALIFICATION GS-04: General Experience: You must have one year of General experience equivalent to at least the next lower grade GS-03 in the normal line of progression for the occupation in the organization. Examples of General experience would typically include, but are not limited to: Perform standard clerical assignments and resolving recurring problems, verifying accuracy and completeness of information, processing incoming documents, responding orally to inquiries or requests for information, follows-up on requests or complaints, and inputting data into a computer system. OR, Education: Applicants may substitute education for the experience required. To qualify based on education for this grade level you must have 2 full academic years of post-high school study or Associate's Degree. All education must be accredited by an accrediting body or organization recognized by the U.S. Department of Education. (Transcripts must be submitted). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the high school level. MINIMUM QUALIFICATION GS-05: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Perform standard clerical assignments and resolving recurring problems, verifying accuracy and completeness of information, processing incoming documents, responding orally to inquiries or requests for information, follows-up on requests or complaints, and inputting data into a computer system. OR, Education: Applicants may substitute education for the experience required. To qualify based on education for this grade level you must have completed 4 full academic years of post-high school education leading to a bachelor's degree or equivalent degree. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond The high school Level . You will be rated on the following Competencies for this position: Administration and Management Communications and Media Customer Service (Clerical/Technical) Security Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Physical Requirements: The work is primarily sedentary.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/07/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12940715. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Application Deadline: 2026-05-07