Student Services Advisor II
The Division of Cinema & Media Studies (CAMS) within the USC School of Cinematic Arts is seeking applicants for a Student Services Advisor II. The Cinema & Media Studies and the School of Cinematic Arts have consistently been ranked among the best film and media programs in the country, and Cinema & Media Studies is one of the core divisions of the school with a large undergraduate and graduate population. Faculty in the division and alumni are recognized as leaders in their respective areas of study, and the Division has many notable alumni.
Qualifications
The ideal applicant for the position would have demonstrated skills and interest in graduate student advisement and program management. A background in film and media studies is preferred but not necessary.
Job Responsibilities
The responsibilities for the position include providing extensive advising and program support for a busy academic division with BA, MA, and PhD students. The position is responsible for advisement, maintenance of student records, data collection and reports, and management of day-to-day activities within the division, including teaching and course assistant supervision, student advising, scholarship coordination, and troubleshooting. The support functions include but are not limited to:
· Providing advisement for all graduate students (MA and PhD) in Cinema & Media Studies throughout the course of their time in the program.
· Organizing and overseeing the admissions process for the MA and PhD programs.
· Managing the teaching assistants, course assistants, and readers including training, appointment contracts, and overseeing onboarding.
· Maintaining academic and student records, compiling statistical data, and preparing reports.
· Advising prospective students on admissions, financial aid, and academic requirements.
· Working with faculty advisors in the division dealing with undergraduate and graduate matters.
· Serving as liaison to relevant campus offices (e.g. degree progress, the graduate school, graduate admission, and registration) to assure timely completion of student degrees and provide relevant reports and petitions.
· Assisting in the planning of undergraduate students services and representing the division to school-wide student services.
· Assisting in ceremonies and events for the division, including graduation.
· Assisting in the general administration of the Cinema & Media Studies Division as well as Community Impact Council Initiatives.
Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
Successful candidates will have strong communication and organizational skills, administrative and event planning experience, as well as a genuine interest in working with students, staff and faculty involved in media studies and practice. Ability to work in a team-oriented environment, as well as flexibility in the face of changing priorities and fluctuating workloads is critical.
Minimum Education: Master's degree
Combined experience/education as substitute for minimum education
Minimum Experience: 3 years
Minimum Field of Expertise: Directly related experience in student services and programming with ability to lead.
Preferred Education:
Doctorate
Master's degree
Preferred Experience: 3-5 years
Preferred Field of Expertise: Administrative experience in a university environment and knowledge of university policies and procedures
The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.
The hourly rate range for this position is $34.35 - $39.03. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC employees, by virtue of the university’s status as a nonprofit tax-exempt organization, may qualify for public service student loan forgiveness (PSLF).
USC is an equal-opportunity educator and employer, proudly pluralistic and firmly committed to providing equal opportunity for outstanding persons of every race, gender, creed and background. The University particularly encourages women, members of underrepresented groups, veterans and individuals with disabilities to apply.
Application Documents
Resume
Cover letter
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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