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Job Description:
The Student Financial Aid Specialist 2 provides counseling and administrative assistance in the Verification/Certification/Awarding (VCA) areas in Student Financial Aid (SFA) for undergraduates, graduate and professional students within the Office of Strategic Enrollment Management (OSEM).
Reviews and processes student financial information related to verification and awarding of financial aid in a timely and accurate manner ensuring full compliance with all applicable statutes, rules and regulations at the federal, state and institutional levels. Verifies eligibility of aid and awards and revises financial aid packages. Performs professional judgment and approves or denies appeals. Provides information and administrative support to staff in SFA, Colleges/Departments and at regional campuses. Assists with the development of policies and procedures. Maintains statistics. Researches and resolves problems. Serves on committees. Performs other duties and projects as assigned.
Detail Oriented/Work Quality: Performs duties with a high level of attention to detail to minimize errors and consistently complete work according to departmental procedures and standards. Effectively prioritizes and manages a wide range of activities in daily work.
Problem Solving/Critical Thinking: Applies problem solving and critical thinking skills to address problems and utilizes creativity and available resources to find solutions. Analyzes problems appropriately and applies an understanding of potential short and long term effects.
Culture Contributor: Makes a positive contribution to the departmental, regional, and organizational culture. Models OSEM shared values. Is a collaborative teammate.
Required Qualifications:
Bachelor's degree or equivalent combination of education/experience required.
2 years of relevant experience required.
Desired Qualifications:
At least 2-4 years of work experience in a financial aid office in higher education.
Strong interpersonal skills.
Ability to work both independently and, in a team-oriented environment.
Possess strong attention to detail, analytical, and organizational skills
Ability to follow policies and procedures.
Ability to learn and navigate multiple databases required for processing financial aid.
Ability to perform standard business math, such as calculate rations and percentages, and track financial data.
Willingness to take on responsibilities as needed.
The hourly rate for this position is $21.26/hour.
Please submit a cover letter and resume with your application.
Career Roadmap
Function: Academic Administration
Sub-Function: Student Financial Aid
Career Band: Individual Contributor - Specialized
Career Level: Experienced, S2
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.