Full-time, Continuing position
Salary HEW 7 + 17% Superannuation and Flexible Working Arrangements
Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University
About You
The Student Advisor provides specialist College advice and advocacy to students, monitoring performance and providing tailored, proactive intervention to ensure student success and persistence. Student Advisors may be allocated to support different student cohorts (e.g. based on discipline, campus location and/or mode of study) with a key focus on supporting ‘at risk’ students. This role collaborates closely with academic discipline experts, Student Lifecycle & Experience staff and specialists from other divisions to provide high quality advice and support and refer students to university resources that can assist in meeting their needs or solving problems, with the ultimate goal of student success and retention.
To be successful in this position, you will have:
An undergraduate degree in a relevant field with at least four years’ subsequent experience; or extensive experience and management expertise; or an equivalent combination of relevant knowledge, training, and/or experience
Excellent interpersonal skills, with an ability to work collaboratively and inclusively in small teams and diverse environments, and to tailor communication for varied audiences
Proven organisational and problem-solving skills, including experience managing multiple projects concurrently.
Demonstrated skills in research, evaluation, and interpretation of data, with the ability to use evidence-informed insights to improve advising processes, student outcomes, and local practices.
High level of self-motivation and personal management skills, with the ability to work independently and proactively contribute to team objectives.
Demonstrated ability to acquire and apply detailed knowledge of academic, administrative, and policy frameworks, and to maintain up-to-date specialised knowledge for diverse student cohorts and disciplines, including effective liaison with stakeholders.
Ability to analyse diverse and sometimes conflicting information, apply theoretical and policy expertise to formulate solutions, and advise students effectively.
Demonstrated ability to manage relationships with multiple stakeholders to achieve agreed outcomes and support student success.
Experience in case management of students, including developing tailored support plans, monitoring student progress, and coordinating interventions to support holistic student wellbeing, engagement, persistence, and success.
Awareness of own strengths, weaknesses, and biases, with a demonstrated ability to modify behaviour through self-reflection and feedback, act with empathy, and continuously improve knowledge and skills.
Demonstrated capacity for creative and critical thinking, generating solutions to problems and recommending improvements to current advising practices.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the College
As one of the largest Business Schools in the Asia Pacific region, the College of Business and Law is comprised of five schools – four in Melbourne and one in Vietnam - delivering a broad range of programs in Business, ranging from Certificates up to PHD levels. Many programs articulate between Vocational Education and Higher Education, creating pathways for further study. RMIT Business programs are delivered in Melbourne, Vietnam, Singapore, Shanghai and Jakarta, as well as through Open Universities Australia (OUA) and RMIT Online. The College has an annual budget of approximately $280 million, employs over 1000 staff and delivers programs to approximately 30,000 students (20,000 EFTSL).
In line with RMIT’s vision to be recognised as a global university of technology, design and enterprise, the College mission is to deliver in a global context innovative, industry-engaged education and applied research connected to business. The College assists in achieving the ambitions of RMIT’s new five-year strategic plan Ready for Life and Work by making active contributions towards life-changing experiences for students, creating passion with purpose for its staff and shaping the world with impactful research and global reach.
In particular, the College has defined a number of initiatives which are summarised in three priority areas: enterprising, student experience and international mobility.
The College is located on RMIT University’s City Campus and resides in the state of the art Swanston Academic and Emily McPherson buildings.
For further details about the College, please visit:
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Suzanne Sealey via email suzanne.sealey@rmit.edu.au
Position Description - Student Advisor
Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements.
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RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
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