Strategic Program Manager

C.H Robinson is seeking a Strategic Program Manager focusing on strategy for Change, Communication, and Education. This role is critical to driving commercial growth by bringing together strategic initiatives, ensuring effective communication, and educational programs. In this role, you will ensure all programs are aligned with business and talent priorities, deliver measurable impact, and provide an exceptional participant experience.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site two days a week, igniting creativity and driving impactful results. With the flexibility for remote work, this role strikes the perfect balance between teamwork and autonomy.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Manage and oversee large scale and highly complex, strategic programs within a project-based delivery model leading the overall vision, structure and strategic direction.
• Lead a cross functional team to strategically enhance program content, delivery and innovation, leveraging internal and external expertise to ensure program materials are best in class.
• Collaborate closely with aligned leadership to ensure a cohesive strategy across all high-impact programs.​
• Work to positively impact commercial growth, operational efficiency and process improvement while maintaining customer and employee experience​.
• Measure performance and embed continuous improvement practices into program strategies​, define KPI’s and run feedback loops, A/B test content approaches, and incorporate insights into program iterations.
• Act as a liaison between different departments to ensure effective communication and collaboration.
• Work closely with leadership and key stakeholders on strategic content prioritization anchored in business specific initiative implementation​.
• Adapt change strategy and tactics to fill gaps, prioritize impact, and navigate unforeseen circumstances.
• Develop and lead a comprehensive program roadmap to:
  • Proactively watch for collisions to optimize engagements wherever possible.
  • Manage all logistics, scheduling, communications, and speaker/facilitator engagement for all programs. ​
  • Identify potential risks and obstacles to change and develop proactive mitigation plans.​
  • Continuously evaluate program content to ensure it is adaptable and relevant to current business priorities.
  • Facilitate connections across high-impact business specific initiatives with multiple implementations running simultaneously.

Required Qualifications:

• 6+ years’ experience in program management, change management, communication strategies, or/and educational program development
• Bachelor’s degree from an accredited college or university in business, Organizational Development, and/or Communication

Preferred Qualifications:

• Excellent communication and presentation skills.
• Familiarity with project management tools and methodologies.
• Proven experience in strategic program management, with a track record of successfully delivering complex projects.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to lead projects and motivate cross-functional teams.
• Proficiency in project management tools and methodologies.
• Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$83,500.00 - $185,400.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran  

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

• • Prescription drug coverage

  • Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page