Strategic Account Manager

Connecting people and communities| Driving eCommerce | Moving New Zealand

Team Global Express is entering an exciting new chapter. With fresh energy, a renewed strategy, and a commitment to doing things differently, we’re looking for a Strategic Accounts Manager to lead commercial relationships and unlock growth across our end-to-end business including transport and warehousing solutions.

If you’re a commercial, relationship‑led seller who thrives on solving complex customer problems, this could be your next big step.

About the role - Mō te tūranga

As a Strategic Account Manager, you’ll take ownership of a portfolio of high‑value customers, building deep, multi‑level relationships and uncovering opportunities for revenue growth and collaboration.

In this role, you will:

• Develop actionable insights into customers’ needs and design tailored solutions that deliver measurable value.
• Use data and analytics to inform decision‑making, optimise performance, and drive sustainable results.
• Collaborate across Team Global Express to ensure exceptional service and seamless delivery.
• Lead solution selling across transport and warehousing, including:
  • 3PL warehousing (inbound, storage, pick‑pack, dispatch)
  • Transport (linehaul and metro)
  • eCommerce fulfilment, returns, and value‑added services
  • Craft end‑to‑end offerings that improve cost efficiency, service quality, and supply chain resilience.

What will you bring? – Ōu Pūkenga?

To succeed as a Strategic Account Manager, you’ll combine commercial acumen with a customer‑centric mindset and a passion for solution selling.

You will bring:

• Proven experience in key account management within a service‑based industry; exposure to transport and warehousing is highly desirable.
• Strong solution‑selling capability across transport and warehousing, with confidence in building multi‑level relationships and influencing outcomes.
• Analytical skills and the ability to interpret revenue, margin and trading data to inform decisions and craft compelling customer narratives.
• Proficiency in CRM systems (Salesforce) and structured, proactive territory planning.

Your Benefits - Ō Painga

We look after our people. You’ll be part of a team that celebrates success, has regular development conversations, and values great work.

Additionally, you’ll get.

• Free staff car parking.
• Enjoy the convenience of our onsite cafeteria offering freshly prepared hot meals every day—subsidised to help you eat well and stay focused. (Auckland office)
• Access to our staff welfare trust will cover 80% of your medical bills up to $1500 per year.
• Access to heavily discounted holiday homes across New Zealand.

How to apply - Me pēhea te tono

If you're passionate about making an impact, thrive in a fast-paced environment, and eager to be part of something transformational, we want to hear from you!

Team Global Express is an Alcohol and Drug Free Workplace. Pre-employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment and Reference Checking.

Applicants must be eligible to work in NZ effective immediately.