Strategic Account Associate, Medical Communications

About the Role

The Strategic Account Associate (SAA) plays a critical role on Precision AQ’s Medical Communications Strategic Account Management team, supporting the growth and health of key accounts while learning how to build trusted client partnerships. This role is ideal for someone who enjoys combining strategic thinking, client interaction, and cross-functional collaboration in a fast-paced medical communications environment. As an SAA, you will deepen client relationships, help translate strategy into action, and contribute directly to business growth—while building the skills needed to progress into a Strategic Account Manager role.

This is a high-visibility position that offers meaningful client exposure, opportunities to influence strategy, and a clear path for career advancement within the Strategic Account Management organization.

About You

You are someone who thrives at the intersection of strategy, relationships, and execution. You are business-minded but also scientifically curious and motivated to learn new disease areas, data, and market landscapes. You enjoy owning client-facing work and proactively finding ways to improve how teams and clients work together. You are motivated by impact and growth.

You are:

• A strategic thinker who understands how medical communications support broader brand and business objectives
• Comfortable engaging directly with clients and building trusted, long-term relationships
• Confident in translating client vision into clear direction for cross-functional internal team members
• Curious, proactive, and eager to contribute new ideas and recommendations
• Able to remain calm and solutions-focused when navigating client challenges or changing priorities

About the Role

As a Strategic Account Associate, you will support and help manage strategic client accounts while partnering closely with Strategic Account Managers and/or Strategic Account Directors. You will contribute to strategic planning, manage day-to-day client communications, and help ensure work is delivered on time, on budget, and aligned with client goals.

In this role, you will help develop annual strategic and tactical plans, oversee project execution, and proactively identify opportunities to enhance client success. You will also support account financial management by assisting with scoping, budgeting, forecasting, and monitoring team efficiency. Over time, SAAs are expected to increase ownership of client relationships and play an integral role in driving account growth and client advocacy.

Key Responsibilities

Client Strategy & Relationship Management

• Serve as day-to-day client contact on assigned accounts, in partnership with senior account leadership
• Develop a strong understanding of clients’ business goals, challenges, and strategic priorities
• Help translate client vision into actionable plans and high-quality deliverables
• Contribute to annual strategic and tactical plans, brand plans, and project-level planning
• Build trust with clients through strong communication, responsiveness, and strategic thinking
• Proactively offer ideas and recommendations to improve brand performance and client engagement

Account & Business Management

• Support scoping of work, development of budgets, and ongoing management of account finances
• Monitor budgets and team efficiency to ensure work is delivered within scope; help flag when requests are out of scope
• Assist with forecasting planned work and resources; flag risks or changes to leadership
• Identify potential growth opportunities and new business ideas and share with the account team

Cross-Functional Leadership & Execution

• Partner with program management to develop project briefs and lead or support kickoff meetings
• Coordinate internal teams to ensure alignment on strategy, timelines, and client expectations
• Support quality of deliverables by reviewing for accuracy and readiness before client delivery, while collaborating with senior account team members on final approval
• Help manage workload and prioritization to keep projects moving and self and team members billable
• Participate in, and at times lead, client meetings, status calls, and planning calls with healthcare professionals
• Flag team issues and provide details to support difficult conversations related to timelines, budgets, and feedback

Professional Development & Industry Awareness

• Stay current on industry trends, scientific developments, and competitive landscapes relevant to clients
• Continuously build strategic, financial, and client management skills
• Act as a strong ambassador for Precision AQ internally and externally

Required Experience

• Bachelor’s degree required
• A minimum of 3 years of experience in medical communications, agency account management, strategic account support, or a related client-facing role, OR an advanced doctoral-level degree (e.g., PhD, MD, PharmD, or equivalent)
• Experience working directly with pharmaceutical, biotech, or healthcare clients
• Demonstrated ability to manage client relationships and contribute to strategic discussions
• Strong written, verbal, and presentation skills, including PowerPoint proficiency
• Proven organizational skills and ability to manage multiple priorities in a fast-paced environment

Preferred Experience

• Experience supporting or managing budgets, forecasts, or account financials
• Exposure to product strategy, publication planning, or integrated medical communications
• Experience collaborating with a cross-functional team and mentoring junior team members