Stock Supervisor

Major Responsibilities include but are not limited to:

People

• Inspire, lead and coach the stock team to create a culture of performance delivery and accountability

•Drive team retention, ensuring actionable talent and succession plans are in place

•Support, implement and provide follow-up for all training and onboarding for new joiners

•Ensure image and grooming standards are aligned with brand policy

•Collaborate with Line Manager to ensure the store has the right product, at the right quantity and at the right moment

•Practice and role model the company behaviors, ensuring effective use of the behavior tool kit

Service

•Lead the team of Jet Set Ambassadors within the stock team to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business.

•Ensure Jet Set Ambassadors maintain client communication through utilizing all available clientelingtools

•Maintain floor and stock presence, leading by example

•Lead and support the team to ensure all client problems and complaints are resolved

•Build and maintain good communication with District Manager and members of corporate office, mall office, retail partners and other stores, collaborating and influencing to drive performance across the district

Sales

•Meet and exceed sales goals holding self and team accountable for the results

•Analyze reports, and develop action plans to ensure expectations are met or exceeded

•Track and communicate business results and opportunities, driving sales and product needs

•Ensure the Virtual Catalogue reflects the physical availability in store Job Description Stock Supervisor

Operations

•Ensure store maintenance and auditing programme is aligned to Brand standards

•Ensure deliveries and transfers are properly processed

•Ensure integrity of Inventory Control through bi-annual inventories

•Ensure loss prevention is a key priority, assuming responsibility for taking quick action one early indications of any loss, collaborating with LPRM

•Collaborate with VM responsible in store to implement and maintain all visual merchandising directives and ensure execution of effective strategies

•Partner with logistics and product teams to ensure appropriate assortment for the store, using product tools effectively to maintain size and style integrity.

•Ensure all the company communication platforms are used effectively and relevant actions taken.

•Lead and coach the teams to ensure the selling floor is neat, clean, and all products are displayed with the right price

•Identify and communicate product concerns in a timely manner

•Communicate inventory needs to support the business goal Job

Requirements:

•Relevant proven retail and management experience with a fast-paced retailer

•Able to drive business and ensure the store goals are met

•Able to work as a charismatic and inspirational leader with experience in managing stock

•Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience

•Able to work under pressure and to thrive in a fast-paced, challenging environment

•Excellent organizational, interpersonal and follow-up skills with attention to detail and accuracy

•Proficiency in Retail Math, KPIs and Microsoft Office

•Fluent English and Dutch

We are an Equal Opportunity Employer M/D/F/V