Stewarding Manager

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Pledge for Success: 

We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests.  Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

The Stewarding Manager assists the Executive Steward with the management of the daily kitchen stewarding operations and associated staff. Areas of responsibilities include dish room operations, night cleaning of food and beverage outlets, Supervises kitchen employees not actively engaged in cooking (e.g., utilities.).

Primary Duties and Responsibilities:

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Responsible for  executing the detailed cleaning program, monitoring the results of each action.
• Assists with the management of day-to-day operations, ensures quality, brand standards and meeting the expectations of the customers.
• Supervises and manages stewarding team members.
• Partners with the Executive Steward to ensure disciplinary procedures and documentation are completed according to Standard Operating Procedures.
• Ensures staff is properly trained regarding sanitation, equipment handling, chemical usage, and safety procedures. 
• Responsible for ensuring the stewarding team meets performance standards.
• Assists with  interviews, selection, and promotion of team members.
• Assists the stewards during operations.
• Works with the Executive Steward to maintain and update the steward operating manual, chemical charts, and cleaning chart for the team’s reference. 
• Coordinate with the Facilities department for the preventive maintenance system for exhaust, drainage, dish machines, burners, fryers, refrigerators, freezers, and other major equipment. 
• Assists the Executive Steward with orders and supply management, ensuring stewarding team members have the supplies, equipment, and tools necessary to do their jobs.
• Regularly tests dish machines to ensure proper operation and compliance with safety guidelines
• Monitors the inflow of ordered materials and the maintenance of current materials.
• Conducts supply inventories and reports shortages to designated personnel.
• Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
• Investigates reports and follows-up on employee accidents.
• Manages all equipment, china, glass, and silver (e.g., adequate clean supplies of each).
• Supervises team members’ ability to follow loss prevention policies to prevent accidents and control costs.
• Ensures compliance with all applicable laws and regulations, including food handling and sanitation standards.
• Informs and/or updates the Executive Steward  of relevant information in a timely manner.
• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
• Communicates with Executive Steward, Room Chefs, and subordinates as an effort to improve quality of service.
• Maintains confidentiality of sensitive information.
• Other duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• 1-2  years’ experience in a similar role.
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Ability to understand productivity, staffing, and budget plans.
• Maintain the highest level of commitment to client satisfaction and quality standards.
• Demonstrated experience in coaching, motivating, developing, and leading a team.
• Must be able to lift and carry 50 lbs.
• Must possess a valid food workers card.
• Must be able work a business driven, flexible schedule including late nights, weekends, early mornings, holidays, and department “blackout/high volume” days.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Preferred Qualifications:

• Associates degree or higher preferred.

Work Shift:

Regular

Starting at:

$46,000.00

Knock, knock. Hear that sound? That's opportunity!