We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
The Steward works with the culinary team to clean and sanitize pots, pans, utensils, the kitchen and other kitchen equipment, in accordance with time, product and placement standards to ensure total guest satisfaction.
The Steward adheres to hotel standard in operating the dish machine to ensure designated restaurant and kitchen are properly cleaned and maintained. Assists in cleaning of other kitchen equipment such as pots and pans. Completes other special projects assigned.
Job Description
Key Job Functions
- Use correct cleaning chemicals for designated items, according to OSHA Standards
- Setup and organize work station with proper equipment
- Check the working condition of equipment to make sure it works properly.
- Fill the dish machine with proper water level and ensure the temperature level is set to standard
- Organize the breakdown area for dirty ware
- Remove excess food/debris from soiled ware before placing them in the machine
- Position dirty ware in the designated racks for cleaning
- Remove washed ware and allow them to dry -put them in designated area
- Inspect the cleanliness and condition of all washed equipment and areas; re-clean any item not meeting standards
- Handle all dishes carefully to prevent breakage and losses
- Change dish machine water/fill and refill as to ensure all dishes are properly cleaned
- Clean spills in kitchen and work areas immediately
- Transport garbage can from kitchen and work areas to dumpster, empty and clean according to standard
- Report damages, maintenance, problems or safety hazards to supervisor
- Organize and restock wash areas for next shift
- Build solid relationship with your Colleagues
- Treat colleagues with respect and dignity
- Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
- Deliver Passionate & Engaging Service to our Guests
- You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
- You will consistently deliver our GUEST model:
- Greet or welcome everyone, warmly with a smile
- Use eye and ear contact and guest’s name
- Establish/anticipate needs
- Solve and own all requests/complaints
- Thank everyone
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.