World Kinect

Station Manager

BIRMINGHAM INTL AIRPORT, UK Full time

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.


 

Reporting to the UK Director of Operations and UK Aviation Operations Manager, the Station Manager for Birmingham and East Midlands Airports is accountable for the safe, compliant, and efficient delivery of World Fuel’ physical aviation fuel operations within the assigned locations.

The role has full responsibility for day‑to‑day operational management, safety leadership, asset oversight, and staff management, ensuring compliance with regulatory, environmental, and industry standards while driving operational excellence and continuous improvement.

Key Responsibilities

  • Lead and implement QHSE policies, standards, and processes across designated aviation fuel operations.
  • Ensure full compliance with JIG standards, company procedures, and regulatory requirements.
  • Manage physical assets, into‑plane operations, storage facilities, and operational staff to achieve best‑in‑class safety and performance.
  • Provide strong leadership, coaching, training, and development to operational teams.
  • Oversee day‑to‑day operations including maintenance, OPEX control, and aviation fuel stock management.
  • Support the UK Operations Manager in facilitating business growth while maintaining operational integrity.
  • Ensure all materials, services, and purchase requests comply with approved Delegations of Authority.
  • Review and approve site-based purchase requests, overtime, and monthly KPI reports.
  • Maintain the highest standards of product quality across all operating locations.
  • Deliver customer service in line with contractual agreements.
  • Conduct regular performance reviews and support the career development of direct reports.
  • Act as the senior World Fuel representative at BHX and EMA, liaising with:
    • Airport authorities
    • Airline, general aviation, and military customers
    • Joint Venture partners and external stakeholders

Key Performance Indicators

  • Successful delivery of Health, Safety & Environmental (HSE) KPIs
  • Achievement of Operational performance KPIs
  • Effective implementation and maintenance of the training and competence programme

Candidate Profile

Education

  • Minimum of 5 GCSEs (Grades A–C or equivalent) including Maths and English (essential)
  • A‑Level education or University Degree (desirbale)

Experience

  • Minimum 5 years’ experience within the aviation fuels sector
  • At least 2 years’ experience managing personnel and operations
  • Proven experience managing into‑plane refuelling operations

Technical Skills & Knowledge

Essential

  • Experience leading aviation refuelling operations to JIG standards
  • Budget and cost management experience within aviation fuel operations
  • HGV Class 1 (C+E) licence
  • Strong understanding of operational risk, safety, and compliance

Desirable

  • Formal QHSE qualification
  • Working knowledge of Fuel Management Systems
  • Experience with risk assessments and risk management

Language

  • Fluent English (spoken and written)

Additional Information

  • This role may require flexibility to meet operational demands.
  • Applicants must have the right to work in the UK.

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