Staffing & Community Engagement Manager (Yankee Stadium)

LEGENDS GLOBAL

Legends Global is the new force redefining excellence in sports, entertainment, and live events delivering the most comprehensive suite of services in the industry — combining unmatched commercial strategy with world-class venue management and event production. 

Legends Global provides end-to-end solutions that span venue development, event booking, global partnerships, hospitality, merchandise, and attractions. With a presence in more than 350 iconic venues worldwide, we offer data-driven strategies and unparalleled guest experiences on a truly global scale. 

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us as we continue to create legends! 

THE ROLE

The Staffing & Community Engagement Manager is responsible for the coordination of staffing, new hire processing, and timekeeping functions with oversight from the Director of Human Resources. The position is heavily responsible for the recruitment and staffing of part-time seasonal staff, and consistently finding new and creative ways to attract hourly employees including partnerships with local community organizations, colleges/universities, etc. He/she develops and maintains strong partnerships with management and ensures that the day-to-day administration of HR tasks are aligned with business needs.  The Staffing Manager is also responsible for building proactive recruitment plans to ensure the venue is consistently staffed with strong hourly level talent to meet targeted staffing levels.

ESSENTIAL FUNCTIONS
Reviewing of applications and resumes and scheduling interviews with hiring managers for final hiring decisions
Processing new hire paperwork, onboarding & submissions of all background check and drug screen processes.

• Build and maintain relationships with all surrounding communities and employment agencies.
• Partnering with operators to determine appropriate in-season and out of season staffing levels
• Partner with operations teams to create staffing plans to include labor costs and targeted levels.
  Assist with scheduling part-time seasonal staff for all events.
• Interact with staff and resolve low level/tier-1 staffing and employee relations issues. Escalate issues to HR Associate and HR Director as needed.
• Assists with and further develop event day employee “check-in” processes and procedures.
  Developing and implementing new staffing techniques to bring in a better quality and quantity of staff
  Explaining all program details, meeting with prospective new employees and scheduling them for training classes, event days, and other programs as needed
• Assist with conducting new hire orientation and other operational functional training
• Professionally represent Legends with high integrity in community and industry organizations and events.
• Work collaboratively and positively with all operations and functional teams to provide a superior experience for our employees and guests.
  Ensure compliance with Legends Operating Standards and HR policies to maintain brand integrity
• Develop a staffing plan considering evolving business needs.  Attract, select, onboard and retain a high performing, diverse workforce
• Partner with Customer Service Manager to execute and elevate employee check-in process
  Other duties as assigned
   

QUALIFICATION

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Bachelor’s Degree from a four-year College or University preferred.
• Union negotiation, grievance and relationship maintenance experience required. 
• 4+ years of varied human resources and/or staffing experience, preferably in a high-volume environment.
• Excellent customer service 
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly
• Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
• Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order. 
• Detail Oriented and has the ability to work independently and/or in a team environment
• Strong verbal and written communication skills
• Must have computer skills: Microsoft Word, Excel and PowerPoint.
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
• Experience in a union work environment preferred.
• Must have sufficient mobility to perform tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays including all games and major stadium events.
• Must have the ability to lift, push, pull approximately 25lbs
• Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevator
   

COMPENSATION

Competitive salary range of $70,000 - $80,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site Yankee Stadium Bronx, NY

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.