About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
We are seeking an influential Staff SRE to help architect and drive the strategic evolution of our core cloud and deployment infrastructure, shifting our operations toward a more robust, self-service developer platform. This is a highly strategic, but hands-on role for an engineer ready to challenge inefficiencies and contribute to continuous improvement initiatives, from concept to production.
You will be the key technical innovator defining our infrastructure's future state, specifically focused on scaling, optimizing, and enhancing our fully automated platform. While the current architecture is stable, you will be empowered to conduct deep analysis and implement strategic, iterative architectural changes to substantially improve developer velocity and system reliability.
This role is focused on strategic planning, persuasion, and execution to drive evolutionary improvements that result in a best-in-class developer experience, moving us forward one major step at a time.
6+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles.
An Evolution Driver: Possesses a strong internal drive and the conviction to push for continuous, significant improvements and strategically refine the status quo of existing processes and infrastructure.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.