You’ll join a team building a universal reporting and analytics platform: a 100% serverless, event‑driven system that powers embedded BI dashboards, scheduled reporting, usage analytics, and identity synchronization across commercial AWS and GovCloud environments.
This platform supports thousands of organizations and is deployed across multiple AWS regions and partitions, with a strong emphasis on reliability, security, and operational excellence.
As a Staff Software Engineer, you’ll own features end‑to‑end — from infrastructure design to backend services to frontend experiences — while mentoring others and shaping the technical direction of the platform.
What You’ll Do
- Design and build event‑driven serverless services using AWS Lambda, EventBridge, SQS, and Step Functions
- Own and evolve AWS CDK (v2) infrastructure for multiple interdependent services with multi‑account, multi‑region deployments
- Build and maintain high‑throughput analytics pipelines, ingesting, transforming, and storing events at scale using Kinesis, S3, and Athena
- Develop and enhance a React-based SPA that embeds BI dashboards with Amazon QuickSight
- Write production‑grade TypeScript across the full stack with strict type safety and clean architecture
- Design DynamoDB single‑table schemas and PostgreSQL data models for scalable, low‑latency access
- Define, version, and consume event contracts across distributed services
- Build and maintain CI/CD pipelines using self‑mutating CDK Pipelines
- Champion observability and operational excellence through structured logging, distributed tracing, dashboards, and alerts
- Conduct thoughtful code reviews and mentor junior and mid‑level engineers
What You’ll Bring
Required Qualifications
- 12+ years of experience delivering secure, scalable applications in agile environments
- Strong ability to communicate complex technical and AI‑related concepts to diverse stakeholders
- Proven experience leading projects, influencing engineering culture, and mentoring teams — including AI‑augmented development workflows
- Bachelor’s degree in Computer Science, Engineering, Mathematics, or equivalent professional experience
- Hands‑on experience with:
- TypeScript, JavaScript, React
- AWS core services: Lambda, API Gateway, DynamoDB, S3, SQS, EventBridge, Secrets Manager, KMS, CloudWatch (or equivalent services in other public clouds)
- Infrastructure as Code, specifically AWS CDK v2
Nice to Have (We’ll Support You If You Don’t Yet)
- Amazon Athena and AWS Glue
- Amazon QuickSight
- PostgreSQL and Amazon Aurora
- Experience designing and operating serverless architectures at scale
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.