About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About the Role
We’re looking for a Staff Software Engineer to join our Funnels AI Team, the group responsible for building the next-generation AI engine that powers the entire Funnels experience — from smart funnel creation, adaptive conversion flows, automated copy/design generation, real-time optimization, and predictive analytics across our product ecosystem.This team owns the intelligence layer that helps millions of SMBs build high-converting funnels without technical expertise. The Funnels AI platform orchestrates complex workflows across data processing, LLM-powered reasoning, design generation, experimentation frameworks, and personalized content delivery. With millions of funnels and billions of visitor interactions flowing through our systems, reliability, correctness, and performance are mission-critical. As a Staff Engineer, you will set the technical direction for our AI-driven funnel architecture, guide complex system design decisions, and mentor 10+ engineers across multiple squads working on AI Funnel/Website Builder, Blog AI Builder, Forms AI Builder and AI Agents. You’ll collaborate closely with product, infra, and design to define long-term strategy, improve engineering excellence, and deliver intuitive, generative, high-performance user experiences at scale.