SRE Specialist(Core SRE/Observability/ Automation)
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
Chennai / Pune / Bangalore (Two days in-office, Three days virtual)
What you will be doing:
Site Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions, Payments and Capital Markets business. In this role, the candidate will have the opportunity to make a lasting impact on the company's transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments and investment landscape. Specifically, the Site Reliability Engineer will be responsible for the following:
- Design and maintain monitoring solutions for infrastructure, application performance, and user experience.
- Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments.
- Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times.
- Lead incident response, including identification, triage, resolution, and post-incident analysis.
- Conduct capacity planning, performance tuning, and resource optimization.
- Collaborate with security teams to implement best practices and ensure compliance.
- Manage deployment pipelines and configuration management for consistent and reliable app deployments.
- Develop and test disaster recovery plans and backup strategies.
- Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes.
- Participate in on-call rotations and provide 24/7 support for critical incidents.
What you bring:
- 7 to 12 Years of experience in development technologies, architectures, and platforms (Web, API, Middleware, Service Bus, Enterprise Application servers).
- Experience in development with at least one of (.NET, Java, REST APIs, Microservices, SQL.)
- Proficiency in Unix/Linux command-line utilities for troubleshooting system and application issues, including process availability and state, stack analysis, network diagnostics, and log inspection.
- Knowledge of implementing and integrating observability monitoring tools like Splunk, SolarWinds (Ignite), Service View, ServiceNow, Wireshark, TFS, Git, AutoFailover Tools, WAF, Akamai ION/GTM.
- Demonstrated ability to troubleshoot and resolve complex issues by analyzing system and application metrics, ensuring effective fault identification and resolution.
- Proficiency in scripting languages (Python, Bash).
- Ownership approach to engineering and product outcomes. Proactively spot problems, areas for improvement & performance bottlenecks
- Excellent interpersonal communication, negotiation, and influencing skills.
- Experience with CI/CD pipelines (Harness) and Monitoring (Splunk, Dynatrace).
- Proven experience in SRE practices, including automation, monitoring, and performance tuning.
- Flexible working in shifts and on-call.
Preferable to Have
- Experience with hybrid environments integrating on-prem and cloud platforms.
- Certifications in SRE, DevOps, or Cloud technologies.
- Exposure to AI/ML enablement for automation and resiliency.
- Experience with containerization (Docker, Kubernetes) and cloud-native architecture.
What we offer you:
- A work environment built on collaboration, flexibility and respect
- Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing.
- Varied and challenging work to help you grow your technical skillset
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Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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