SRE Engineer

🏢 Form of work: We work in the office 5 days a week, yet you must be located close to our office in Lisbon 🏢

Role Overview:

Site Reliability Engineer ensuring the reliability, availability, and performance of large-scale software systems through a blend of software engineering and systems administration. Key responsibilities involve automating operational tasks, improving observability, and contributing to incident management, while also collaborating with development and technology teams to build more reliable and scalable applications.  

Join Altium as a Site Reliability Engineer to ensure the reliability and performance of the Altium Cloud Platforms. 

Key Responsibilities:

• Understanding how an Altium Cloud Platform works 

• Pioneer improvements in observability, including logging, monitoring, and application performance management (APM), ensuring system reliability and proactive issue detection. 

• Develop and implement reliability frameworks and patterns that standardize and elevate the resilience of our SaaS products across multiple regions and environments. 

• Cultivate a shared responsibility model where the SRE team collaborates with and educates engineering teams on reliability best practices. 

• Contribute to incident response and management, ensuring rapid resolution, clear stakeholder communication, and post-incident analysis for continuous improvement. 

• Participate in system design consulting, platform management, infrastructure upgrades and capacity planning. 

• Partner closely with engineering and development teams to enhance product stability, observability, and manageability through best practices in reliability engineering. 

• Partner closely with DevOps/Operations, drive automation initiatives, promote Infrastructure as Code (IaC), and streamline deployment processes to improve operational efficiency and scalability. 

• Champion Service-Oriented Organization (SOO) principles to ensure accountability and clarity in service ownership. 

Who you are and what you’ll need for this position:

• 5+ years in SRE, DevOps or related role in a large-scale environment
• Software development experience (ideally working with and as a .NET developer)
• Strong understanding of SDLC, microservice and HA architecture
• Observability - NewRelic, ELK, Grafana, PagerDuty, OTEL or similar
• Experience with Kubernetes clusters in production setting, AWS, IOC
• Experience with operational tasks
• Knowledge of CI-CD tooling Jenkins, Gitlab, GitHub, ArgoCD or similar
• Knowledge of IaaC Terraform, Ansible
• Basic knowledge of networking fundamentals
• Experience with relational databases (mysql, postgres) as a plus 

Benefits:

🏥 Private Health Insurance (Allianz) – Altium covers 100% of the health insurance cost for employees. Coverage can be extended to family members (spouse/partner and children).

🥗 Meal Allowance – Paid via a prepaid meal card, providing the maximum tax-exempt daily amount for each working day.

🌍 Remote Working Abroad Program – This program enables eligible employees to apply to work from a country outside of their country of employment for up to 30 business days in a rolling 12-month period.

🎓 Professional Development Grant – Financial assistance is available for professional development programs, reimbursed after the course is successfully completed with a passing grade or certification.

📚 Learning Resources – Unlimited access to LinkedIn Learning and the company intranet talent portal, hosting essential skills training and digital learning platforms.

🧠 Mental Health Benefit (nilo.health) – Access to a mental well-being platform providing one-to-one sessions with certified psychologists and expert-backed digital tools.

🌴 Time Off – 22 vacation days per calendar year (for full-time employees) and a shortened work schedule on Christmas Eve and New Year’s Eve (finishing at 12:30 p.m.).

🍏 Office Comforts – Ergonomic workplaces, fresh fruits, snacks, free coffee and drinks, and a rooftop terrace for your comfort.