About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
Job Summary
It is the responsibility of a workers' compensation claims adjuster to receive and organize all documents related to the employee and the injury in order to make a determination regarding the claim. Workers' compensation claims adjusters abide by company guidelines when making claim determinations.
This role requires excellent communication and customer service skills, strong motivation and works in a team environment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities:
· Investigates and maintains worker’s compensation claims. Reviews and evaluates coverage and/or liability. Secures necessary information (i.e., reports, policies, releases, statements or other documents) in the investigation of claims.
· Works toward the resolution of claims files, and attends arbitrations, mediations or trials as necessary. Takes full charge of claim from start to resolution.
· Will affect settlements/reserves within prescribed limits and submits recommendations to supervisor on cases exceeding personal authority.
· Ensures that claims payments are issued in a timely and accurate manner.
· Ensures compliance of claims handling pursuant to all state, legal, statutory and regulatory bodies to comply with all company procedures and requirements.
· Maintains a diary to follow claim progress on all claims.
· Must obtain state adjusting licenses where required.
Qualifications:
· 3-5 years of experience handling worker’s compensation claims experience.
· State specific licensing, worker’s compensation
· Familiarity with state and federal workers’ compensation laws and regulations
· Multiple jurisdiction experience is preferred.
· Candidates will be required to have strong skills in customer service, verbal and written communications, time management, and organizational skills.
· Great attention to detail
· Must demonstrate an ability to work independently.
· Must demonstrate a strong knowledge of computers and software.
· Must have experience in adjusting in FL claims and other states is a plus
Communication Skills: Effective with making complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge Listens effectively Clearly expresses ideas, recommendations, etc. in writing
Technical Expertise: Complete understanding of all Microsoft Office applications relevant for their area and navigates large volumes of loss data and creates presentable summaries. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of formulas and equations. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reviews loss information to identify basic trends and recommendations. Handles multiple assignments and schedules accordingly in order of importance
Customer Service:
Responds timely and consistently with all communication Builds credibility with internal and external customers Creates customer satisfaction by demonstrating the value of risk management Familiar with the company tools and is comfortable reviewing with all levels of management Physical Capabilities: Physical
Work Demands:
Hearing/Listening
Clear Speech- Complete
Touch: Dexterity, Hand, Finger, Repetitive Key Typing
Lifting up to 10 pounds
Pushing and Pulling
Bending
Sitting
Work Environment/Hours
· This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
· The noise level in the work environment is usually moderate.
· Team Environment
· Verbal Contact with Others
· Standard Work Hours: Mon-Fri, 8:30a-5p (37.5 Hours per week) Additional hours will be worked based on business needs
Physical Demands
· While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or
controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl.
· The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel
· Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected to attend sales conferences.
Other Duties
· Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.