Join Trend ‧ Join New Generation
趨勢科技 - 全球雲端資安領航者 / 全亞洲最大軟體公司 / 企業版圖橫跨五大洲 / 趨勢全球研發基地在台灣
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Overview
Trend Micro’s TippingPoint™ Taiwan Engineering Team is expanding! We are establishing a pair engineering team that collaborates closely with the US-based TippingPoint group to support and enhance our on-premises intrusion prevention solutions - Threat Protection System (TPS) and Security Management System (SMS).
In this role, you’ll take ownership of the end-to-end case-handling process - from triage and investigation to root cause analysis, code fix, verification, and release. You’ll work in a global environment that values technical depth, teamwork, initiative, and effective use of modern AI tools, applying your skills to maintain and improve world-class network security products. AI-assisted engineering is an expected part of how we work - helping engineers move faster, troubleshoot smarter, automate repetitive tasks, and deliver higher-quality outcomes. As the team matures, you’ll also have opportunities to participate in new feature development.
Responsibilities
Handle customer cases end-to-end: triage, reproduce, investigate, identify root causes, implement fixes, verify, and release patches
Collaborate closely with US TippingPoint engineers and global support teams for knowledge transfer and issue resolution
Work on C/C++ code base for TPS and Java code base for SMS, under Linux environments
Analyze logs, core dumps, and network traces to pinpoint defects or performance issues
Develop diagnostic tools, automation scripts, or internal utilities to improve triage efficiency
Maintain and enhance test coverage and release quality through automated testing
Contribute to documentation and share technical insights across global teams
Participate in future feature development once the team transitions beyond the sustaining phase
Use AI tools to improve debugging, coding, testing, documentation, and daily productivity
Apply sound judgment to validate AI-generated output and ensure engineering quality
Drive workflow improvements through AI and automation
Qualifications
BS/MS in Computer Science, Information Technology or related field
3+ years of experience in software development or sustaining engineering
Proficiency in C/C++ (for TPS) and Java (for SMS), with solid understanding of Linux systems and networking fundamentals
Familiar with troubleshooting, debugging, and root cause analysis of large code bases
Experience with source control (Git), build systems, and CI/CD pipelines
Knowledge in network protocols (TCP/IP, VLAN, IPSec etc.) or intrusion prevention technologies is a plus
Strong communication skills in English for global collaboration
Hands-on experience with AI-assisted development tools
Ability to use AI effectively for coding, debugging, analysis, or automation
Ability to critically review AI output for correctness, quality, and security
Willingness to continuously learn and adapt to new AI tools
Personality & Mindset
Self-motivated and curious learner who takes initiative to seek knowledge and clarify ambiguity
Analytical thinker with a problem-solving mindset and attention to detail
Proactive in cross-team communication and sharing findings
Resilient, responsible, and eager to grow in a fast-moving cybersecurity domain
Embraces AI as a core part of modern engineering practice while maintaining strong ownership and quality standards
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連結智慧 守護世界 --- Connected Intelligence for Securing a Connected World