Sr. Specialist, Sales Support

What Sales Support Administration contributes to Cardinal Health
Sales Support is responsible for providing sales support through direct involvement in the sales process, either by helping persuade customer buying decisions or involvement in the effective implementation of solutions to support the attainment of the organization's sales objectives.
 

Responsibilities

• customer maintenance and support towards sales quotas
• order fulfillment and pipeline management
• communication with customers that submit online orders
• assistance with order escalation and urgent matters
• pipeline work, specifically catered to high priority accounts
• prioritize orders based on sales team and customer needs
• assist with Territory Management while TBM is on PTO/in the field visiting with accounts
• Place outbound calls to patient if there are delays, they have not been reached, or a key account we are trying to close

Qualifications

• 2-4 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Problem-solving skills and attention to detail to troubleshoot issues, resolve customer complaints, and optimize sales processes.
• Exceptional verbal and written communication skills for interacting with sales teams, customers, and cross-functional departments.
• Proven ability to work effectively with cross-functional teams (sales, marketing, customer service, product management) to achieve sales goals and enhance customer satisfaction.
• A strong commitment to enhancing customer satisfaction and loyalty through effective sales operations initiatives and excellent service.

What is expected of you and others at this level

• Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
• Works on projects of moderate scope and complexity
• Identifies possible solutions to a variety of technical problems and takes action to resolve
• Applies judgment within defined parameters
• Receives general guidance and may receive more detailed instruction on new projects
• Work reviewed for sound reasoning and accuracy

Anticipated hourly range: $33.00per hour - $42.39 per hour + incentive plan eligibility

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 02/10/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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