Sr. Specialist, Investment Operations & Business Adminstration

Sr. Specialist, Investment Operations & Business Adminstration

Country: United States of America

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:
The Sr. Specialist, Investment Operations & Business Administration is responsible for supporting relationship management teams through processing various administrative and operational activities related to client investment, banking and fiduciary and advisory products. If in Investments Operations the incumbent executes client account servicing activities as requested by partners within appropriate time frames, including but not limited to the processing of wires and fund transfers, bill payment, cash movement, gift processing, updating client databases, preparing required documentation, opening and closing accounts, meeting preparation, maintenance of accurate and complete account records, imaging of documents, and researching of client issues. The Sr. Specialist, because of their business acumen may collaborate with the broader team on complex transactions. If in Business Administration, this role will be responsible for financial consultant (FC) cluster changes, FC account assignment changes, onboarding, calendar management, maintain documentary files for FINRA OSJ requirements, manage and escalate mandatory CE delinquencies, manage and escalate training delinquencies, manage schedules for Field Management, partner scheduling, and branch visit calendar

• Ops & BA -Collaborates and contributes to all Regulatory Audit Requests.
• Ops & BA- Formulates a strong understanding of required steps involved with each request, communicating with relationship management and operations teams as appropriate to obtain necessary information to properly execute the requested activity.
• Ops- Ensures all SLA’s for Trade Support have been adhered to.
• Ops- Develops and maintains positive relationships with all internal and external contacts to promote expeditious trade problem resolution.
• Ops- Evaluates and approves new accounts and various compliance/operations forms.
• Ops- Reviews and approves trade corrections and report management.
• Ops- Assists with accounts movement between advisors including retail account movement, direct mutual fund movement, annuity agent changes, service center document movement, CRM contact merges, household ownership change, GPM movement.
• BA- Coordinates and monitors training for new associates.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree or equivalent work experience: Business Administration, Finance, or Accounting or equivalent. - Preferred.
• Other: Other in Investment Industry - Required.

• 3+ Years Experience in Investment Industry either in Operations, Back Office support or field Financial Consulting or equivalent. - Required.

• Good understanding of equity, fixed income and cash investments .
• Demonstrates thoroughness and accuracy in work completed.
• Good organizational and time management skills.
• Strong verbal and written communication skills.
• Extremely detail oriented.
• Ability to work under pressure with changing work requirements.
• Team player that is able to learn other operations.
• High personal standards of conduct and integrity.

Certifications:

• FINRA (Financial Industry Regulatory Authority): Ops team FINRA 7 and 66 and Life and Health insurances required - Required.
• BA (Business Analysis Certification): - Preferred.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

$50,625.00 USD$85,000.00 USD

 

We Value Your Impact:

Your contribution matters and it’s recognized.  You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.  Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) 

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

 

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.