About Us:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
This role sits at the heart of HR Services and plays a meaningful role in shaping how HR processes are designed, understood, and experienced across the organization. Working in close partnership with the Service Excellence team in Amsterdam, you help bring structure and clarity to complex ways of working, translating them into clear stories, intuitive workflows, and well-designed documentation that teams can truly rely on.
Beyond documentation, this role is about momentum and progress - supporting practical process improvements, strengthening how HR services operate day to day, and helping turn good ideas into workable solutions. Through thoughtful process design, strong system understanding, and a continuous improvement mindset, you help make HR processes simpler, more consistent, and better for both teams and associates.
PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES (Describe the major responsibilities and accountabilities of the position. Clearly and concisely indicate the end result(s) a person in the position is expected to accomplish.)
Act as the go-to contact for HR services process questions
Write and maintain SOPs, process documentation, and work instructions
Develop intuitive and complex flowcharts and process maps
Support small, practical process improvements across HR services
Partner closely with the Service Excellence team on process design and optimization
Use Excel for data analysis to track KPIs and support improvements
Coordinate request intake with configuration teams, ensuring clear handovers
Test and validate Workday and ServiceNow configuration changes
Keep documentation aligned with system and process updates
Create clear, high-impact PowerPoint materials for processes and workflows
INTERNAL & EXTERNAL CONTACTS (the type and degree of regular contact the position has with contacts inside the company and outside the organization.)
Internal Contacts: Associates at all level
External Contacts: External Contacts: Vendors for HR team
SUPERVISORY RESPONSIBILITIES (the number and positions of associates that report directly or indirectly to the position. Describe any on-going functional project management responsibilities. Use N/A if the position has no supervisory responsibilities.)
N/A
BUDGETARY RESPONSIBILITIES (the scope and approximate value of the position’s budgetary responsibilities, including operating and capital budgets, contracts, inventory, margins etc. Use N/A if the position has no budgetary responsibilities.)
N/A
DECISION MAKING (indicate the nature, degree and scope of direct and indirect decision-making responsibilities.)
N/A
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RESOURCEFULNESS/CREATIVITY (describe the nature, degree, and scope of opportunity to develop innovative methods and processes.
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ENVIRONMENT: (describe any special or unique aspects of the work environment which impacts the scope and/or complexity of the position’s responsibilities.)
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CORE VALUE
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QUALIFICATIONS & EXPERIENCE
Education & Experience: (The required degrees, certifications or licenses & the number of years and type of experience required for this position.)
Degree holder in Human Resources or related discipline;
5-7 years of Workday experience and Service now in a HR context.
Skills: (The specific skills an individual must possess in order to meet the expectations of the position.)
Strong hands-on experience with Workday (required) Experience with ServiceNow in an back end HR context (highly preferred) Proven experience writing SOPs and operational documentation Solid Excel skills and comfort working with data and metrics Experience supporting system changes, testing, and user validation Structured, detail-oriented, and improvement-focused Advanced PowerPoint skills with a strong eye for structure and storytelling
What’s in it for you?
Skill development in Workday, ServiceNow, and operational processes Hybrid working model and a dynamic international environment Access to PVH University courses to develop your career Sample sales and employee discounts for Tommy Hilfiger & Calvin Klein Work in a culture that values development, belonging, and collaboration
Working Hours: 9:00–17:00 CET (EU support)
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.