Western Union

Sr. Specialist, Customer Care

PHL - Quezon City Full time

Role Responsibilities

· Answering and directing incoming calls to the appropriate departments or individuals. Logging call data or maintaining call records.

· Handling high volumes of calls professionally and efficiently.

· Provide support to customers and agents by accommodating their inquiries and requests over the phone, and via email.

· Deliver high quality and productivity results that meet the identified targets.

Estimated Job Posting End Date:

04-24-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.