Sr. Spclst , Technical Support

Job Description

Role Overview:

As a Sr Specialist – Financial Consolidation and Close, you will be responsible for supporting and managing financial consolidation systems which is used for consolidating company financial statements. You will collaborate with business teams and other technical teams to ensure that the consolidation system (FCCS) and its supporting infrastructure is up and running all the time. Essential skills include a strong technical background, proficiency in project management methodologies (Agile, Scrum), and excellent organizational abilities and strong technical and functional knowledge on finance systems in Account to Report.

What will you do in this role:

·       Primary point of contact for business stakeholders, IT and Oracle

·       Day to day support of FCCS system as part of month end, quarter end and year end close.

·       Monitoring batches, consolidations and backups to ensure the processes are run without fail and inform businesses about any issues and address the failures in timely manner.

·       Up to date with latest patch notes and test out new features, bug fixes as part of monthly release.

·       Perform monthly regression testing to ensure patch testing is done successfully without any issues and capture the results. Perform additional testing for any bug fixes in the patch or raise Service Request with Oracle Support for any new bugs or issues.

·       Timely follow-up with Oracle support on open Service Requests for issues, bugs and enhancements. Raise any new Service Requests with appropriate priority based on the severity and impact.

·       Work closely with business stakeholders to gather requirements for any enhancements or changes.

·       Collaborate with other teams wherever possible for enhancements, testing and any issues during close.

·       Knowledge of ITIL (Incident, problem management, Change management)

·       Assist the Product Owner on the tech debt remediation on archiving these systems.

·       Define, document, and execute tasks. Work in a team, actively participating in all phases of the project. Identify, assess, and manage risks effectively

·       Daily check-in with the offshore team and delegate tasks

·       Undertaking basic risk management activities. Maintain documentation of risks, threats, vulnerabilities, and mitigation actions.

·       Keeping the user guides and design documents up to date and meet the SDLC standards

·       Provide leadership, mentorship, and guidance to project teams, fostering a culture of collaboration and excellence.

·       Understand the technical aspects of the project to make informed decisions, provide guidance, and communicate effectively with the development team. This includes having a deep understanding of the technology stack, architecture, and potential technical challenges.

·       Work closely with the Product Owner to prioritize and refine the product backlog, ensuring that the team focuses on delivering the most valuable features.

What Should you have:

·       Bachelor’s degree or advanced degree in Finance preferred. PMP certification or SCRUM certification is a plus.

·       Minimum 7+ years of experience in managing consolidations systems using Oracle EPM Cloud (FCCS) and Narrative Reporting. Knowledge of ARCS, Free Form and Planning cloud is a plus. Knowledge of HFM, FDMEE and Essbase is a plus but not required.

·       Proficient in finance business processes and clear understanding of close and consolidation best practices. Deep functional and technical knowledge of all aspects of Oracle FCCS (e.g., Consolidations, Intercompany Eliminations, Currency Translation) and ARCS (e.g., Reconciliation Compliance, Transaction Matching).

·       Knowledge of SOX processes and reports to provide for SOX audits

·       Working knowledge of scheduling tools like Autosys

·       Proven experience in leading complex technical projects in a fast-paced environment.

·       Excellent organizational, leadership, and decision-making skills. Strong analytical and problem-solving abilities.

·       Proficiency in project management tools (e.g., JIRA, Trello, MS Project).

·       Effective communication and interpersonal skills to liaise with cross-functional teams.

·       Ability to manage multiple projects simultaneously and adapt to changing priorities.

Required Skills:

Accountability, Accountability, Agile Application Development, Agile Methodology, Bug Fix, Business Analysis, Change Management, Client Partnerships, Computer Technical Support, Customer Experience Management, Customer-Focused, Decision Making, Deliverables Management, Facilitate Training Sessions, Functional Expertise, Incident Management, Intellectual Curiosity, IT Infrastructure Management, Laboratory Informatics, Multi-Management, Product Backlog Management, Project Management, Risk Management, Security Management, Software Development {+ 5 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$104,200.00 - $163,900.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.  Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

12/23/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.