Job Description:
Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.
Rakuten Advertising provides advertising technology and consumer insights to the world’s leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten’s diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.
About Our Team
Join a dynamic and globally distributed team that forms the backbone of our transaction and merchant onboarding systems. We are a truly diverse group, with talented individuals collaborating seamlessly across multiple geographies, bringing a rich tapestry of perspectives and experiences to our work every day. This global collaboration fosters a vibrant and inclusive environment where innovation thrives.
Our core mission is to build, maintain, and evolve the critical microservices and APIs that power transaction recording and refunds for both Shopify and non-Shopify merchants. This is a high-impact role, as our systems currently manage data for over 1200+ Shopify merchants, serving an impressive volume of more than 20 million requests per month. We are the guardians of financial data integrity and the enablers of smooth, reliable transactions for our vast merchant base.
Beyond transactions, our team is also at the forefront of merchant growth. We are responsible for developing and maintaining the sophisticated Merchant Onboarding APIs and integrations that streamline the process for new businesses to join our platform. This involves crafting intuitive, robust, and scalable solutions that ensure a seamless and efficient onboarding experience.
Team culture: Our team thrives on a culture of collaborative innovation, where diverse global perspectives fuel continuous improvement and problem-solving. We prioritize impact-driven ownership, empowering individuals to build robust solutions while fostering an environment of mutual support and continuous learning. We are committed to respectful inclusivity, celebrating every voice, and ensuring a healthy growth for all.
Key Responsibilities:
Minimum Requirements:
Preferred Requirements:
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
USD $105,435.00 - $179,740.00 annually