Jackson Healthcare

Sr. Salesforce Administrator

Remote Full time

Overview

For over 22 years, Premier Anesthesia has been a highly trusted anesthesia practice management partner for healthcare organizations nationwide. With a wealth of knowledge and skill in hospital-based anesthesia practices, they focus on developing and managing anesthesia services tailored to the needs of their clients, medical staff and communities. From recruitment to efficient management, Premier Anesthesia is dedicated to ensuring optimal patient and client outcomes.

Premier Anesthesia is a national anesthesia management company solely focused on building and managing the best anesthesia teams in the industry. The organization’s leadership brings extensive experience in hospital-based physician staffing, recruiting and management. Premier Anesthesia is part of the award-winning Jackson Healthcare® family of companies.

The Sr. Salesforce Administrator will be responsible for executing on the day-to-day configuration, support, maintenance, and improvement of our platform, including - identifying related technology functions, including user account maintenance, efficient workflows, data integrations, analytical reports, and dashboards, implementing user friendly best practices, training and communicating changes, and other routine tasks to support PA team associates.

Roles & Responsibilities:

  • Manage ongoing maintenance, configuration and administration of Salesforce, including, but not limited to, dashboards, reports, forms, templates, page layouts, workflows, and approval processes

  • Promote system health and data integrity by auditing and troubleshooting to determine potential errors in the system and driving resolution

  • Subject matter expert (SME) to identify, develop and deploy new business processes

  • Support and collaborate with PA associates to facilitate user experience-based feedback

  • Recommend, manage, and implement improvements, automations, and industry best practices to the current process/system/workflow

  • Perform program changes to Salesforce objects

  • Manage projects to develop and implement integrations between Salesforce and other software platforms

  • Develop training materials and train new users on system, new features, enhancements, or changes to system

  • Other duties as assigned

Qualifications – Education, Work Experience, Certifications:

  • Bachelor’s degree in Information Systems or related field

  • 10 years of relevant experience in Salesforce Administration

  • Prior knowledge of systems integration and strong project management skills

  • Strong technical background and understanding of Salesforce and other technology platforms

 

Knowledge, Skills, and Abilities:

  • Strong attention to detail and excellent written and verbal communication skills

  • Ability to multitask and prioritize projects simultaneously and manage day-to-day priorities

  • Capable of organizing multiple projects, staying focused and working effectively with little day-to-day supervision

  • Dependable, reliable, honest, and respectful of others

 

Travel Requirements & Working Conditions:

  • 5-10% travel required

Disclosures

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. 

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex,  national origin, age, disability, veteran status, or any other protected status under the law.