Core Responsibilities:
- Owns the strategy, vision, and roadmap for all security‑related experiences in the Vanguard mobile app, including login, biometrics, ID proofing, security profile, and account protection capabilities.
- Leads digital product management for a strategic mobile product area with cross‑divisional impact, balancing client experience, security posture, and business outcomes.
- Partners with iOS and Android engineering teams to deliver best‑in‑class, scalable, and secure mobile experiences, leveraging modern mobile and platform capabilities.
- Collaborates across design, cybersecurity, data, fraud, legal, and operations teams to drive aligned solutions and ensure enterprise standards are met.
- Applies AI‑enabled tools and data‑driven insights to inform discovery, prioritize outcomes, accelerate delivery, and continuously improve the product lifecycle.
- Defines success metrics and links product outcomes to clear business and client value drivers; uses qualitative and quantitative techniques to optimize performance.
- Coaches and influences cross‑functional teams on modern product management practices, experimentation, and continuous learning.
- Leads planning, development, and rollout of new capabilities—from early discovery through launch and lifecycle management—ensuring readiness across stakeholders.
- Represents the product with senior leaders, articulating trade‑offs, risks, and opportunities with clarity and confidence.
- Participates in enterprise planning, prioritization, and special initiatives aligned to Vanguard’s digital and security strategy.
Qualifications:
- 10+ years of experience in product management or digital strategy, with at least 3 years leading large, cross‑functional teams delivering complex products at scale.
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field required; Master’s degree (MBA or equivalent) preferred.
- Demonstrated strength in digital product lifecycle management, customer experience design, stakeholder influence, and data‑driven decision‑making.
- Experience working on mobile applications, security, identity, authentication, or platform products strongly preferred.
- Comfort operating in an AI‑enabled product environment, using modern tools for discovery, analytics, experimentation, and delivery.
- Proficiency with product and delivery tools such as Jira, Confluence, Aha!, and analytics platforms (e.g., Tableau, Power BI).
- Excellent written and verbal communication skills, with the ability to translate complex topics into clear, actionable narratives.
- Preferred certifications: CSPO, Pragmatic Institute Product Management Certification, SAFe POPM.
- Ability to thrive in a fast‑paced environment, balancing strategic thinking with hands‑on execution.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.