Sr. Mgr. I&I End-to-End Operations

Ocean Spray is hiring for a(n) Sr. Mgr. I&I End-to-End Operations! We’re a team of farmers, thinkers, creators, and doers. Whatever your title, whatever your role — it always comes back to this: we’re a farmer-owned co-op where everyone rolls up their sleeves to get the job done. Three maverick farmers started it all — and we’ve been making our own way ever since. 

The Senior Manager, I&I End to End Business Operations plays a pivotal role in enabling growth and execution across a the International & Ingredients organization. Sitting on the Strategy & Insights Center of Excellence team, this role has responsibility for driving operations excellence and continuous improvement across our international branded and global ingredients business.

This leader will translate strategy into scalable, efficient ways of working—partnering closely with globally distributed cross-functional teams and HQ resources to ensure strong operational foundations that support commercial performance.

A Day in the Life...

Drive End‑to‑End Operational Excellence

• Own and optimize end‑to‑end processes across business units, enabling robust operational support for the long-range plan.
• Identify opportunities to simplify, standardize, and improve how work gets done, balancing global consistency with local market needs.
• Lead continuous improvement initiatives that enhance speed, clarity, and effectiveness for business teams.
• Support Network Optimization efforts across the I&I organization aligned with long-range plan priorities
• Provide oversight of key international operations disciplines, including pipeline management and co-packer/co-manufacturer performance tracking
• Partner with regional operations managers to ensure processes and partner capabilities enable commercial priorities and growth strategies.
• Support commercial leads on sales operations facilitating smooth execution of strategic priorities.
• Act as a central connector across markets to share best practices and drive alignment.

Enable Strategy Execution

• Translate international commercial strategy into clear operational plans, milestones, and success metrics.
• Support annual planning, long‑range planning, and key transformation initiatives impacting international operations.
• Leverage analytics to drive visibility, efficiency and fact-based decision making across I&I.

Deliver Governance & Performance Tracking Frameworks

• Define and monitor key operational KPIs to provide visibility into performance, risks, and opportunities.
• Establish governance forums and operating rhythms (e.g., business reviews, performance updates) to drive operational accountability.

Lead Through Influence

• Collaborate cross‑functionally with Sales, Finance, IT, Supply Chain, and other enabling teams across geographies.
• Influence senior stakeholders and lead change without direct authority.
• Support change management for new processes, tools, and ways of working.

What We Are Looking For:

Required

Experience & Background

• Bachelor’s degree required
• 7+ years of experience in sales & commercial operations, business operations, strategy, or management consulting, ideally in a global or international environment
• Demonstrated experience leading process improvement and operational excellence initiatives across manufacturing, logistics, sales or go‑to‑market teams
• Experience working across regions, cultures, and varying market maturity levels

Capabilities & Skills

• Strong strategic thinking with the ability to execute and deliver results
• Deep understanding of operations and commercial operating models
• Analytical and data‑driven, with the ability to translate insights into action
• Excellent communicator with strong stakeholder and influencing skills
• Comfortable navigating ambiguity and leading change in complex organizations

                                                                                                               

Preferred

• MBA or equivalent advanced degree preferred

Education:

Bachelor of Arts (Required) Master's Degree (Preferred)

Work Experience:

At least 7 Years of Experience

Annual Salary:

$128,000 - $176,000

The base salary range information above serves as a guideline of the position’s typical hiring range.  We value and appreciate what makes you unique and will consider a variety of factors when determining an offer.  These factors include, but are not limited to, your skills and experience, external and internal benchmarks, as well as overall company considerations.  Certain positions may be eligible for short-term and long-term incentive rewards. We also offer a competitive and comprehensive benefits program that supports all aspects of your health and well-being.

Benefits:

• Complete insurance package on Day-1 that includes a plethora of health and wellness programs

• • Health, Dental, and Vision insurance

  • Health savings account

  • Flexible spending account

  • Life and accident insurance

  • Employee assistance program

  • Telehealth services

  • 1:1 health coaching

  • Supportive benefits for all the stages of your life

• 401(k) with up to 6% Company matching; additional potential discretionary match at year-end

• Short-Term Incentive/Performance bonuses

• Flexible scheduling options

• Vacation pay, up to three weeks of time (pro-rated for your first year of employment)

• Holiday pay for 12 holidays

• Career development and growth opportunities

• Tuition/Education assistance programs

• Access to LinkedIn Learning

• Scholarship programs for children of employees

• Parental leave

• Bright Horizons Family Solutions – Back-up care, tutoring, etc.

• Adoption assistance

• Bereavement leave

• Up to $300 fitness reimbursement

• Up to $300 massage reimbursement

• Employee appreciation events

• Employee discounts

• Charitable giving

Who We Are:

You might have our iconic cranberry juice in your fridge or have gotten into heated holiday debate about what’s better - canned or fresh cranberry sauce. But did you know that the hardworking people growing the superfruit in our products are 700 family farmers that own our cooperative? They entrust us with what is most precious to them to create new and innovative products that will delight consumers and grow this beloved brand today and into the future.

Team members, farmers, consumers and communities alike--we value what makes us unique and strive to connect our farms to families for a better life by living our values:

• Grower Mindset – We embrace our grower-owners innovative spirit and heritage through confidence, learning and focus on the future.
• Sustainable Results – Guided by purpose, we are focused on delivering results for our grower-owners.
• Integrity Above All – We are ethical, doing the right thing for our grower-owners, customers, consumers and each other
• Inclusive Teamwork – We build diverse and inclusive teams that strengthen our cooperative.

For MA Applicants – It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Any employer who violates this law shall be subject to criminal penalties and civil liability.