Concentrix

Sr Manager TQ - TH

THA Bangkok - Bhiraj Tower at Bitech, 15th Flr Full time

Job Title:

Sr Manager TQ - TH

Job Description

  • Responsible for managing team of QMs & Training Managers
  • Frond end client meetings and reviews
  • Ensure Top 2 boxes on Client VOC
  • Data analysis and making designated reports/decks
  • Client & stakeholder management
  • Communication to heighten awareness and focusing on importance of positive customer experience
  • Making recommendations and driving improvement
  • Ensuring that internal policies, procedures, and compliance regulations are being followed
  • Drive CNX digital training strategy
  • Focus on Speed to readiness of New Hires

Location:

THA Bangkok - Bhiraj Tower at Bitech, 15th Flr

Language Requirements:

Time Type:

Full time2026-04-10

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