Sr Manager Sales Force Effectiveness

Meet the team:

This position is responsible for supporting global sales incentive compensation (IC) plan design, goal allocation, IC execution, and administration for the global sales teams.  This position will also support the Global IC Health Check reviews.

A successful candidate will provide analyses which support the Incentive Compensation design process and will assist with the Incentive Compensation administration cycles while adhering to corporate standards and deadlines. Success in the position will depend largely on maintaining a high degree of accuracy and attention to detail.

Where you come in:

• You will lead and develop a team of Sales Operations professionals, owning the strategy, roadmap, and execution of Dexcom’s Sales Force Effectiveness initiatives, including core platforms (Veeva, Storefront) and Fleet programs.
• You will lead upstream sales data processing and advanced analysis to inform GTM strategy creation, enabling fact‑based prioritization across Sales and Marketing.
• You will incorporate Dexcom Accessible Patient volume analytics into upstream reporting, partnering on interpretation and impact as GTM strategies evolve from total patient populations to accessible patient segments, market share, and coordinated NPP/PP execution.
• You will advance sales process excellence by developing and scaling best‑in‑class sales processes, tools, and training that improve field effectiveness and sales leader decision‑making.
• You will identify, assess, and help implement advanced sales tools, including the expanded use of AI/ML, partnering closely with IT, Data, and Commercial Excellence teams to drive adoption and measurable impact.
• You will further enhance business planning and business review processes by aligning GTM sales priorities with standardized templates, execution metrics, and field accountability.
• You will serve as a knowledgeable sales partner in the transition from HCP‑level to account‑level targeting, rebuilding reports, integrating AI/ML‑driven insights, and creating clear adoption and execution processes.
• You will ensure global CRM process excellence by coordinating development across the U.S. and international markets, aligning CRM capabilities to GTM strategies, and leveraging reporting to reinforce proper utilization.
• You will partner with HCP Marketing to enable GTM‑aligned omnichannel execution, ensuring consistent messaging across channels and prioritization of touchpoints tied to the largest Dexcom accessible patient opportunities.
• You will act as a central connector across Global Sales Operations, Sales Enablement, Sales Leadership, Marketing, and Data Science—supporting field communications, facilitating Sales Leadership meetings, and managing prioritization of field requests.

What makes you successful:

• You bring deep experience translating complex sales, patient, and market data into clear GTM insights that influence strategy, prioritization, and execution.
• You have a strong understanding of sales processes, sales tools, CRM platforms, and field execution models, with the ability to design scalable, globally aligned solutions.
• You are comfortable partnering with Data Science, IT, Marketing, and Sales Enablement teams to operationalize analytics, AI/ML models, and advanced targeting approaches.
• You have experience evolving reporting and analytics from HCP‑level to account‑level perspectives, including segmentation, targeting, and adoption planning.
• You demonstrate strong business planning and execution discipline, with the ability to align GTM priorities to templates, metrics, and review cadences that drive accountability.
• You excel at cross‑functional communication—translating technical concepts into actionable insights for sales leaders, field teams, and executive stakeholders.
• You bring a continuous‑improvement mindset, proactively identifying opportunities to simplify processes, reduce noise, and increase impact across Sales Operations.
• You are known for strong organizational skills, stakeholder management, and the ability to lead through influence in a fast‑paced, global, matrixed environment.

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 25-35%