Sr Manager, Remarketing Sales

Job Description:

JOB OVERVIEW

Provide daily management, leadership and coaching to the Remarketing Group focused on all Auction processes in a continuous growing environment. This includes aligning physical and online auction sales of Wheels and client vehicles to increase market retention and maintain auction controls in line with Wheels goals and objective and the auction SLA’s. This role is responsible for managing the auctions sales for our clients and support our WDLP Merger.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS

• Support the integration with WDLP to assure best practices and platforms are designed to create a Remarketing Omni experience for our clients.
• Build and maintain auction channel relationships and best practices through weekly contact.
• Manage and review weekly auction performances through monitoring lane placement for sales, Days to pick up, CR grades, Condition Reports, Days to receive funds, arbitrations, retention, license plate removal, recondition and de identification and other key metrics to assure cars are being sold at the best auctions.
• Collaborates with other Regional Sales Managers on best sales channels to remarket out client’s cars.
• Assures Auctions provide accurate and current marketing for Wheels vehicles
• Increase profit margins by utilizing the remarketing dashboards, BIR sales analysis reports, AutoIMS reports, auction and industry communication, market trends and best practices for pricing cars.
• Continuous process improvement and documentation of all processes to be kept current
• Achieve best possible retention through strategic assignments of vehicles to auction locations.
• Monthly quarterly meetings with Auctions to review Scorecards.
• Ensure that departmental processes are designed and implemented in a way to mitigate operational risk/losses.
• Responsible for monitoring inventory control working with entire Remarketing/Title team to reducing days to sell for terminated units.
• Work with the title department to ensure all auction titles are being processed in a timely manner to Auctions including courtesy sales.
• Demonstrate reliable and predictable attendance.
• Supports and enforces all company policies.
• Performs other related duties as required
• Manage and promote employees involved with Auction sales.
• Lead by example and ensure key principles and core competencies are embraced
• Continuous process improvement
• Keeping updated on industry trends
• Supporting the merger of WDLP

LEADERSHIP RESPONSIBILITIES
Number of Direct Reports:

• 2-9

Number of Indirect Reports:

• 0-26

Budget/PNL Responsibility:
Leadership Responsibilities Strategy:

• Creates an open environment of learning and growth while demonstrating our company’s core values in their daily communications.
• Identify opportunities for innovative growth and constant evaluation of auction results.

COMPETENCIES - SKILLS

• Managing, Motivating & Coaching Others
• Conflict Resolution/Problem Solving
• Communication Skills
• Team Builder
• Attention to Detail/critical thinking
• Process Improvement
• Financial literacy skills
• Result Orientation
• Ability to deliver superior customer service on all types of Auction sales, electronically or live in lane auction sales.
• Ability to work in a high volume, fast-paced environment managing multiple priorities and Auctions.
• Attention to detail ensuring accuracy of data and performance of the KPI’s
• Strong teamwork skills, interpersonal and communication skills

EDUCATION AND EXPERIENCE

• Bachelor’s degree required - sales management or operational management focus preferred
• Minimum 5 years’ customer service and/or business development experience.
• Minimum 3 years of leadership experience
• Financial acumen - Forecasting and planning for annual plans and budgeting numbers for human resources and departmental costs.
• Minimum 5 years’ Industry and Auto Auction knowledge experience.
• Microsoft Excel

CORE VALUES

At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth.

• Integrity – Always act with integrity and honesty.
• One Team – Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference.
• Innovation – Drive continuous improvement, spark creativity and embrace next generation thinking.
• Customer Success – Ensure that customer and driver success is at the heart of everything we do.

CULTURAL ATTRIBUTES

At Wheels, leaders are expected to model and champion our cultural attributes through their actions:

• Discipline Drives Quality – Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems. To produce quality outcomes, we must be intentional and deliberate in everything we do, from big bets to daily execution.
• Intellectually Curious – Fuel Your Minds: Be bold, challenge assumptions, think differently, look outside the box. Strive to unlock your own thinking and create new possibilities.
• Commit and Deliver – Own It: Take responsibility for your work, from start to finish, and be accountable for the results. Think and act like an owner of the business.
• Relationships Matter – Share the Ride: Trust is central, both with key internal and external stakeholders. Relationships are not a side effect of work but a driver of success.

JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT

Work Environment: This position is in Georgia or Illinois and operates in a professional office environment
Position Type/Standard Schedule: This is a full-time position, Monday through Friday.
Travel: Minimal travel required for this position
Physical Demands: While performing the duties of this job, the employee must regularly talk and hear, and use hands and fingers to operate call center tools.

DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Benefits

Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family.

Pay Range:

$105,400-$147,500

The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.

EEO Statement
 

Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.