Sr. Manager, Pricing Analytics

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About The Team 

The primary responsibility for the Pricing team is to accurately and systematically value each individual car that we buy and sell. Last year, CarMax sold over 1 million vehicles and appraised over 2 million vehicles, and Pricing directed over $20B in spend to purchase inventory. To properly value these vehicles, our data scientists and analysts must develop algorithms and processes that best reflect customer preferences for each vehicle’s unique characteristics and that effectively respond to constantly changing consumer demand, wholesale auction supply, and other global/local market conditions.

Our team tackles complex problems while striving to be a great representation of CarMax’s 4 core values: 

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work 

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience 

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives 

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as an industry leader

About The Role 

CarMax relies on algorithms to make important decisions about which cars to buy, how to price them, and how to allocate them across our 200+ stores. Doing so ensures that we have the right cars at the right prices to meet our customers’ needs. As we continue to innovate our business and shift more of our buying and selling online, we increasingly need to make these decisions quickly with less human intervention. Our team of data scientists and analysts plays a critical role in unlocking the business value from these innovations.

As a Senior Manager of Pricing Analytics, you will work with data scientists and analysts on the Supply Chain Strategy team and with business partners/stakeholders to make key recommendations and drive improvements to ensure our pricing and buying decisions are optimized to support sales growth.

What You Will Do – Essential Responsibilities 

• Create and actively promote an environment of associate development across the Pricing team, while also driving team engagement
• Partner with business leaders to drive execution by leveraging your team to identify KPIs, set measurable goals, and create management systems to deliver results
  • Ensure that the model is tuned to current market conditions by identifying times when immediate strategy changes are needed (ex: gas prices spiking)
  • Build and execute a management system to ensure that the model is delivering intended values (alert system, regular review meetings…)
  • Quickly respond to and resolve pricing system issues regardless of time of day/week
• Lead data scientists on the team in leveraging models to drive tangible business value
• Influence strategic direction of company by providing analytical evaluation and strategic thoughtfulness to key problems and by working to gain buy across entire organization
• Present insights and recommendations to key stakeholders to achieve consensus for change

Qualifications and Requirements 

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required: 

• 6+ years’ experience in an analytical or strategic role 
• Four-year undergraduate degree with strong academic performance (MBA or Masters in an analytical field is a plus)
• Analytic mindset, with experience conducting large scale data analysis to support conclusions (preferably with SQL or Python experience)
• Ability, willingness, and enthusiasm to manage a team of passionate data scientists and analysts who are regularly shaping strategy at a big-picture and a detailed level
• Ability to communicate complex topics to influence executive thinking and improve execution and innovation

Work Location and Arrangement: This role will be based out of the Richmond, VA Office and has a Hybrid work arrangement.

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis.  Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.