Sr. Manager, IT Operational Risk Management

What is the Opportunity?

The Sr. Manager, IT Operational Risk Management will play a critical role in supporting the central technology risk management (1A) team within the Bank’s Technology Infrastructure (TI) organization. This role will collaborate with IT departments (e.g. cloud, mainframe, database, middleware, operations, DR), enterprise risk and security teams and 2LOD to transform the existing 1st line risk practices and bring forward the TI organization’s risk profile. The position ensures effective issue remediation management of the risk portfolio for the organization, inclusive of self-identified issues and remediation corrective actions raised from Lines of Defense assessments. The position also manages compliance with regulatory, internal risk, and audit expectations while fostering a culture of proactive risk management across the IT organization and supporting the achievement of TI’s strategy.

What will you do?  

• Oversee the issue management portfolio for TI technology business groups, effectively managing remediation activities.

• Responds to problems / issues and work with appropriate support subject matter experts and business partners on a technical level to resolve in a timely manner.

• Ensure that remediation corrective actions and associated controls are effectively designed implemented, and evidenced.

• Partner and build strong relationships with IT business partners to assist, educate and proactively identify risks associated with IT activities and appropriate remediation activities and milestone timelines.

• Monitor emerging threats and trends within the technology landscape, including but not limited to, cyber, operational and third-party risks.

• Promote awareness of operational risk and establish practices to foster a culture of issue self-identification and support partners in the risk issue management processes to carry out their roles effectively and consistently.

• Collaborate with senior leaders to address challenges to timely issue/finding closure.

• Provide ongoing assessment of IT risk strategies, frameworks and processes to ensure continued alignment with emerging trends and regulatory expectations.

• Define, implement and monitor risk assessment methodologies and monitoring tools to identify technology related risks.

• Conduct regular risk assessments and gap analysis to identify potential weaknesses in IT controls and recommend appropriate remediation strategies.

• Establish key metrics and reporting capabilities to effectively evaluate IT-related risks dependent on RBCs overall environment.

What do you need to succeed?

Must have:

• Minimum of 7 years in an IT Risk Management capacity, across any of the 3 lines of defense, with a strong focus on mitigation and remediation.

• Strong understanding of risk management frameworks and standards across the US or Canada (e.g., regulatory compliance, enterprise risk, internal controls, SOX, ITGC); expertise with UK and APAC regulators, considered beneficial.

• Understanding of various infrastructure and middleware platforms such as cloud, mainframe, middleware, database, operations.

• Demonstrated ability to design and implement processes to manage risk management and risk remediation work with delivery of actionable risk reporting.

• Exceptional relationship-building skills, with the ability to collaborate across diverse functions and levels of the organization.

• Strong analytical and problem-solving skills, with the ability to create scalable, repeatable processes that simplify risk management in IT operations.

• Passionate about improving the risk management experience while delivering on commitments and expectations from risk stakeholders.

• Experience managing and prioritizing multiple risk remediation projects simultaneously.

• Deep desire to support training and education of others and self.

• Industry framework knowledge, i.e., NIST, COBIT, FedRAMP, FFIEC.

Nice to have:

• Industry related certifications, i.e., CRISC, CISA, CISM, CISSP, etc.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Opportunities to do challenging work.

• Opportunities to building close relationships with clients.

#LI-POST

Job Skills

Business Continuity and Disaster Recovery (BCDR), Cost-Benefit Analysis (CBA), Cyber Security Management, Firewall Management, Information Security Management, IT Network Security, Operational Delivery, Problem Management, Process Management, Threat Management

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-03-192026-04-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.