Sr. Manager, HR Operations

The Sr. Manager of HR Operations owns the operational, compliance, and governance functions of Human Resources. This role is accountable for the design, execution, and continuous improvement of HR operations across the employee lifecycle, with direct ownership of HR compliance, immigration, audit, and compliance training. The Sr. Manager ensures the organization operates in full compliance with employment and immigration regulations, maintains audit readiness, and builds a strong culture of compliance through effective training and controls. This role partners closely with HR leadership, Legal, Finance, IT, and business leaders while serving as the primary authority for HR operational risk management.

Responsibilities:

HR Operations & Systems

• Own end-to-end HR operational processes, including onboarding, offboarding, employee data management, and records retention.

• Own and optimize HRIS and related systems; ensure data integrity, security, and effective system integrations.

• Lead vendor management and continuous process improvement initiatives.

Compliance, Immigration, Audit, Training & Reporting

• Own HR compliance with federal, state, and local employment laws and regulations.

• Own the company’s immigration program, including strategy, execution, vendor management, documentation, and audit readiness.

• Lead all HR-related audits (including I-9, immigration, internal controls, and SOX-related HR audits, as applicable).

• Own and lead HR and people-related compliance training, including design, delivery, tracking, and effectiveness.

• Own HR compliance, immigration, audit, and training reporting, including regulatory filings, audit responses, risk assessments, executive dashboards, and leadership reporting.

• Develop and maintain internal controls, documentation standards, and reporting processes to mitigate risk and ensure transparency.

Policy, Governance & Risk

• Own the development, implementation, and enforcement of HR policies and operational standards.

• Identify, assess, and mitigate HR operational and compliance risks.

Leadership & Partnership

• Lead and develop the HR Operations team, including compliance, immigration, audit, and reporting resources.

• Partner with Legal, Finance, IT, and HR COEs to ensure compliant execution of HR programs.

• Serve as a trusted advisor to leadership on HR operational risk, compliance obligations, and reporting insights.

Qualifications:

This position requires a Bachelor’s degree in Human Resources, Business Administration, or a related field with 6–8+ years of progressive HR experience, with significant focus on HR operations, 3+ years of people leadership experience and deep knowledge of HR systems, HR compliance, and employment law. Proven experience scaling HR operations in a growing or complex organization.

Preferred:

• HR certifications (SHRM-CP/SHRM-SCP, PHR/SPHR).

• Experience supporting multi-state or global employee populations.

• Experience in shared services or HR transformation initiatives.

Key Competencies:

• Operational excellence and process optimization

• Strategic thinking with strong execution skills

• Data-driven decision making

• Change management

• Strong communication and stakeholder management

• High attention to detail with the ability to operate at scale

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.