Sr Manager, Business Operations

Job Title:

Sr Manager, Business Operations

Job Description

The Senior Manager, Business Operations is responsible for driving data-led decision making across the organization. This role oversees the design and delivery of analytics, dashboards, and business insights to support strategic and operational goals. The manager will lead and develop a team of analysts to ensure accurate reporting, actionable insights, and continuous improvement in business performance.

● Position requiring several years of work experience and functional expertise gained through professional qualification or extensive work experience.
● Receives objective based assignments, and determines resources to meet schedules and goals.
● Recommends changes to policies and establishes procedures that affect section or multiple disciplines. Decisions impact others in the immediate team and influences methods and techniques. Executes financials, business planning, organizational priorities and workforce.
● Translates functional plans into operational processes and guides execution. Erroneous decisions or failure to achieve results will add to costs and may have up to a one year impact.
● Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Develops and manages operational initiatives to deliver tactical results.
● Applies advanced knowledge and experience to the development of new methods and creative solutions and includes comprehensive understanding of own work are and general understanding of other work areas.
● Drives application of theories, principles, concepts and work methods across a wide range of moderate to complex problems.
● Manages the work activities of lower level managers and or individual contributors and provides guidance in accordance with established policies and management guidance.
● Interacts frequently with subordinate supervisors, customers, and/or functional peer group professionals, involving matters between sections and multiple units. Partners with key contacts outside own area of expertise and other external stakeholders. Effectively communicates and presents results and recommendations across discipline.
● Directly influences unit or sub-unit policies often recommending changes for improvement.
● Works on complex issues of diverse scope where analysis of situations or data requires an in-depth evaluation of a variety variable factors; Interprets internal or external business challenges and/or regulatory issues and recommends solutions/best practices or service improvements.
● Provides leadership to Managers, Supervisors, and/or Professional staff.
● Controls resources and policy formation in area of responsibility.
● May manage subordinate managers, the operations of one large or multiple small accounts or lines of business.
● Has responsibility for results, including costs, methods and staffing.
● Manages the activities of multiple sections or a discipline through subordinate supervisors and/or professionals. Guides by function or department practices and well defined management precedents.
● Provides guidance to subordinates within the latitude of established company policies.

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

Time Type:

Full time