Sr. Manager, Business Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This role plays a critical role in designing the systems that support our broadband expansion and regional growth. Our team is recognized across the company for its forecasting accuracy, and we need a leader who can maintain that standard while navigating the complexity of state and federal grant projects. We’re looking for someone with the analytical strength to solve challenging problems, the discipline to document processes to sustain team performance, and the strategic mindset to partner with our executive team to keep us moving forward.

Job Description

Here’s what makes this role exciting:

• Executive Impact: You’ll be the person the regional leadership team relies on to keep our capital health on track. It’s high-pressure, high-visibility work where your ability to make sense of complex financial requirements directly determines our success.
• Strategic Partnership: You’ll be working way beyond just the P&L. You’ll be in the trenches with Construction and Business Development, figuring out how to successfully execute everything from major regional acquisitions to massive infrastructure builds.
• Building a Legacy: You’ll inherit a high-performing, tight-knit team. Your job is to keep that energy high, mentor the next generation of leaders, and ensure everyone on the team has a clear path to grow their career.
• System Design: We need someone who loves to build. You’ll be in charge of taking our workflows to the next level, ensuring that our "how-to" is so solid that the team can handle any curveball without missing a beat.
• Grant Execution: You’ll lead the financial strategy for our largest grant-funded initiatives. This is about taking raw project data and turning it into audit-ready success stories, ensuring we hit every compliance mark for capital recovery.

Core Responsibilities

• Analyzes actual results against expected performance and communicates areas for improvement.
• Develops, evaluates and implements performance metrics for functions supervised. Measures and analyzes actual performance and makes recommendations for improving profitability, where needed.
• Reviews and analyzes forecasts and recommends changes where appropriate. Updates forecasts with new developments to provide management with a current perspective of the business.
• Provides training and education to lower-level management, exempt and non-exempt team members on metrics and tools to improve financial performance.
• Collaborates with other operational departments such as Tech Ops, Construction and Business Services to ensure resources are available to support their daily needs and special projects.
• Works on expense budgets for unit.
• Hires, trains, evaluates, coaches and counsels staff.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Additional Requirements:

• Strategic Problem-Solving: Proactively identify project roadblocks and develop effective, high-impact solutions to keep capital initiatives on track.
• Executive Communication: Translate complex financial data into clear, persuasive narratives for cross-functional partners and senior leadership.
• Data & AI Proficiency: Leverage advanced analytical tools (e.g., SQL, Tableau, Oracle Hyperion) and emerging AI techniques to drive smarter, faster decision-making.
• Operational Agility: Confidently navigate ambiguous environments, defining clear project scopes and maintaining momentum when information is incomplete.
• Relationship Architecture: Cultivate high-value partnerships across Construction, Engineering, Sales, and Government Affairs to align regional goals.
• Financial & Modeling Mastery: Lead the end-to-end development of complex capital projections, maintaining rigorous monitoring of actuals versus plans.
• Regulatory Compliance: Ensure total audit-readiness for government-funded projects through meticulous adherence to reporting and compliance standards.
• Process Optimization: Continuously challenge and refine operational workflows, ensuring our systems evolve as quickly as the business environment.
• Network Expansion Strategy: Apply a deep understanding of competitive dynamics to influence and support our regional fiber expansion roadmap.
• Growth & Technical Rigor: Maintain expert-level proficiency in Microsoft Office 365 (specifically Excel) and bring a self-starting, growth-oriented mindset to every task.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Expense Budgeting, Finance Strategy, Financial Data, Ideation, Leadership

Compensation

Primary Location Pay Range: This job can be performed in California with a good faith estimated pay range upon hire of $134,890.37 - $179,853.82 USD.

Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

7-10 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.