Concentrix

Sr Manager, B2B Sales - Bilingual

COL Bogota - Cra. 15 #77-50 Full time

Job Title:

Sr Manager, B2B Sales - Bilingual

Job Description

Are you an experienced leader with a proven track record in managing high-performing sales teams? We are seeking a dynamic Senior Sales Manager to join our team. This role is dedicated to overseeing a B2B account for one of the leading companies in technology. As a Senior Sales Manager, you will be at the forefront of our sales strategy, driving growth and innovation. If you thrive in a fast-paced environment and have a passion for leading leaders, we invite you to apply and be part of our success story.

You Have

  • 5+ years proven work experience in a sales leadership role
  • English fluency, B2 minimum.
  • Experience managing other leaders
  • A passion for customer experience and driving team results
  • Experience in operations and strategy building
  • Excellent Coaching history
  • A record of developing and retaining great employees
  • Experience maximizing revenue through best practices
  • Experience in Microsoft programs like Word, Outlook and PowerPoint
  • Experience working with Salesforce.com or similar CRM
  • Experience finding solutions as a manager
  • Change Management skills

 

You Will

  • Lead the team and team leaders to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
  • Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
  • Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
  • Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
  • Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
  • Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction
  • Be a point of escalation for our clients and respond promptly to any issues
  • Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
  • Work with client contact on reporting and forecasting
  • Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
  • Work with internal functional resources and external partners to develop a coaching platform
  • Coordinate team incentives and Sales Performance Incentive Funds
  • Partner and build business relationships with all partners to ensure customer expectations are met
  • Work with teams and management to improve sales processes and achieve a positive customer experience
  • Lead team to buying/renewal process to achieve greater client satisfaction

Location:

COL Bogota - Cra. 15 #77-50

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time