Sr. Litigation Adjuster - Remote

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Job Title

Sr. Litigation Adjuster - Remote

Requisition Number

R7639 Sr. Litigation Adjuster - Remote (Open)

Location

Mt Laurel, New Jersey

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 20 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Sr. Litigation Adjuster- Remote

Your Role: Responsible for management through conclusion, including trial, of litigated claims including auto 1st and 3rd party, and homeowner’s claims. Provides input and direction to defense counsel and responsible for ultimate resolution through providing settlement authority and participating in negotiations. Responsibility for effective management of defense costs and indemnity.

Your Work:

• Completes analysis of claim, which includes examining facts of the loss and other applicable factors. Creates discovery plan, including depositions, retention of experts, Independent Medical Exams (IMEs) and accident reconstruction for 1st and 3rd party claims from a minor to extremely complex nature.
• Interacts directly with defense counsel providing direction, authority for resolution (i.e., settle or go to trial) and ensures appropriate outcome in balancing defense costs and indemnity
• Conducts comprehensive review of liability, damages, coverage and risk to assess for individual independent settlement authority up to $50,000.
• Collaborates with defense counsel to identify strategy for negotiations and provides input as the face of the organization via phone or in-person mediations and settlement conferences.
• Authorizes, approves and monitors budget for outside counsel, and utilizes bill review software to analyze defense expenses.
• Prepares and presents recommendations for litigated cases for review with local and executive management to the IELT level.
• Secures authority up to the highest levels for resolution.

Required Experience, Education and Skills

• A total of 6-7 years of claims experience with a minimum of 2-4 years Senior Casualty role experience or equivalent complex casualty/litigation experience
• 1 year of Litigation experience
• Proficiency or ability to obtain proficiency in the handling of minor, moderate and complex litigated claims
• Strong analytical, problem-solving and organizational skills
• Proficient in ability to work independently.
• Strong decision-making ability
• Extensive understanding of statutory and regulatory requirements and ability to develop proficiency in standards of civil procedure
• Ability to travel and to work extended hours and/or weekends
• Proficient oral and written communication skills and ability to organize and present complex facts to executive management
• Strong math skills, basic computer skills and ability to type at least 30 wpm
• HS/GED or a minimum of 3 years of experience in casualty claims role within P&C insurance industry

What would make us excited about you?

• Bilingual a plus
• Shows respect for differences through excellent communication skills with people from an array of backgrounds.
• BA/BS in business, insurance or related area, or equivalent combination of education and experience.
• Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects)
• Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
• Travels as needed for role, including divisional / team meetings and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

#LI-ML1

Why Choose a Career at CSAA IG?

At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.

Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.

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The national average salary range for this position is $89,865.00-$99,850.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $89,865.00-$119,800.00.  This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay.

This job posting will be unposted on Sat, 28 Mar 2026.