Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario.
Summary:
Collaborates with the Operations Group to oversee daily IT operations for a mid-sized research organization within a global pharmaceutical company.
Essential Functions:
• Provides IT helpdesk support to employees including technical support, software installation, and training.
• Performs hardware setup and configuration.
• Identifies, researches, and resolves technical problems of moderate complexity.
• Works closely with other departments to proactively identify IT-related needs and plan solutions/improvements.
• Works with external stakeholders in North America and Japan to ensure local IT systems comply with global and regional IT security and infrastructure.
• Manage and support laboratory-related IT systems
• Network administration including monitoring network health, data integrity, scheduling repairs & maintenance, and data backups.
• Tracks and manages IT assets, licenses, service contracts, budgets.
• Operates and manages audio-video equipment and video conferencing applications.
• Stays up to date with new technologies and proactively identifies issues and opportunities to improve current IT systems.
• Helps develop and write IT documentation and policies
Requirements:
Education
Bachelor's degree in computer science or equivalent required.
Experience
Minimum five years of experience in IT support and network administration in a Microsoft Windows environment
Technical Skills
Proficient in MS Office Suite, Microsoft Windows, Server/network architecture, VMware.
Non-Technical Skills
Strong customer service and interpersonal skills. Ability to work independently and in a team environment across different time zones. Strong desire to learn and stay current with the latest technologies. Highly motivated and great attention to detail. Excellent written and oral communication skills. Excellent problem-solving skills. Cultural sensitivity and ability to develop consensus within a multinational organization.
Physical Demands:
Normal office environment with prolonged sitting and extensive computer work. Some work with hands or tools to move and repair equipment. Some lifting required but not to exceed 50 lbs. Flexible schedule with occasional weekend or after-hours work required
Working Conditions:
Moderate noise (examples: laboratory equipment, servers). May require up to 5% of domestic and international travel. This position requires >80% onsite work.
The anticipated salary for this position will be $100,000 to $115,000. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs.
The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including:
The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions
It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.
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Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.
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