As a Senior IT Operations Engineer II, you are a high-level individual contributor responsible for the sophisticated automation, health, and scalability of our production Google Workspace & GCP environment. This role transcends standard console administration, focusing on Infrastructure as Code (IaC) via Terraform, advanced API-driven automation (GAM, Apps Script, Python), and the strategic elimination of operational "toil" across the Google Cloud fabric.
You sit at the intersection of SaaS ecosystem management and Cloud Infrastructure engineering, ensuring that both the collaboration suite and the underlying GCP platform remain reliable, secure, and performing at peak efficiency. You are a key driver in defining automated governance and implementing Standard Operating Procedures (SOPs) for Identity and Access Management (IAM) and cloud resource lifecycle. As a technical leader, you serve as a mentor to the IT and Operations teams, championing a culture of continuous improvement and proactive audit-readiness across our Google tenant (including ITGC, SOX, SOC II Type II, and NIST compliance).