At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.
Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
Position Summary:
We are building something amazing. If you are smart, analytical, detailed and ready to be a difference maker, we want you to come join us and build something great! With a focus on controls and accuracy, we will provide the ability to make an imprint on our automation, our strategy and direction.
The individual selected for the Investor Reporting Analyst Senior job will be responsible for preparing monthly reports, reconciling, research and remittance activities related to Fannie Mae portfolios in accordance with FNMA guidelines. This individual will provide guidance and oversight to less senior team members and help create and build process documentation, automation and analytical insights to ensure that we are consistently providing best in class service to our investors and customers.
Responsibilities:
Under limited or minimal supervision,
Prepare reports with strict adherence to reporting requirements and have the ability to partner with other Departments on joint initiatives.
Prepare and submit for processing all monthly remittances on assigned portfolios within the applicable required remittance deadlines.
Investigate, reconcile, and provide timely resolution to all investor issues and reporting exceptions.
Research operational, reporting, or data issues and present solutions or process improvements to management.
Provide a high level of customer service and ensure overall investor satisfaction as well as manage score card performance where applicable.
Demonstrate flexibility to ever-changing business needs and requirements.
Possesses an understanding of pooling and servicing agreements/ GSE Servicing Guides.
Handle ad-hoc reporting or research as directed by management.
Perform a quarterly review and update of department policies and procedures.
Provide direction, leadership, training, motivation, coaching and assessment to ensure optimum performance in support of company and department goals as needed.
Ability to present cohesively and confidently to Senior Management regarding project statuses, issues and concerns, recommendations, etc.
Collaborate with upper management, internal departments and/or analysts to ensure overall company goals are consistently met
Create summary or modified work-product that responds to Audit, Rating Agency or other inquiries and requests of management.
Qualifications:
High School Diploma or equivalent required, Bachelor's Degree in Accounting or Finance preferred.
3 – 5 years of Mortgage Servicing experience with 3 + years of Investor Reporting experience.
Advanced MS Excel experience.
Access, SQL, or other database reporting experience.
Servicing Director knowledge is a plus
Solid math aptitude, with the ability to recognize mathematical causal relationships, and apply an analytical approach to research.
Strong communication skills in order to interact with Senior Management and other business units.
Prior work experience performing business, data, and/or statistical analysis is a plus
Strong attention to detail with an ability to multi-task and respond well to pressure and competing deadlines.
Results-oriented with a sense of urgency
Fast learner – able to assimilate new ideas and thrive in a fast-paced environment.
Additional Information:
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.
Why Newrez
We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.
Company Benefits:
We offer benefits, programs, and perks that support you in every aspect of your life.
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
Newrez NOW:
Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.