At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.
Overall Purpose
As an integral member of the HR Team, the Senior HR Generalist balances day-to-day support with project-based work and process improvement, helping to drive consistency, compliance, and a positive employee experience. This role serves as a key point of contact for employees and managers to provide high-quality, responsive support across a broad range of HR-related topics.
Essential Functions
Support the delivery of talent, organizational, and engagement strategies aligned to business objectives.
Serve as a trusted resource for employees and managers, providing timely and accurate guidance on HR policies, processes, systems, and programs across multiple channels.
Coach managers on employee-related matters including time/attendance, performance concerns, benefits, policies, leaves of absence, accommodations, and general workplace practices.
Support employee relations activities by gathering information, documenting cases, and partnering with Employee Relations on investigations and resolution of workplace concerns.
Serve as a liaison for immigration-related processes by coordinating with employees, internal stakeholders, and external counsel to support compliance and a positive employee experience.
Partner with Leaves and Accommodations teams to support consistent application of policies and ensure a seamless employee experience.
Provide guidance on policy interpretation and contribute to the development, update, and rollout of HR policies and procedures.
Utilizes existing HRIS reports to compile, analyze and interpret data to inform critical business metrics and decisions related to: hiring, attrition, engagement, etc.
Support communication planning and execution for HR initiatives, including organizational changes, talent processes, and performance lifecycle activities.
Maintain and update shared resources (e.g., SharePoint, knowledge bases) to ensure accurate and accessible information for employees and managers.
Lead or contribute to small to medium scale HR projects and process improvement initiatives.
Support audits, documentation, and controls to ensure compliance with employment laws and internal policies.
Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
Minimum Qualifications
Education or experience equivalent to a Bachelor’s degree in Business Management, Organizational Development, or related field.
Typically, 5+ years of experience in Human Resources or related field.
Knowledge of principles and practices of Human Resource administration and applicable employment laws.
Experience supporting or exposure to employee relations, leaves/accommodations, immigration, or other compliance-related HR functions.
Proven ability to evaluate employment-related situations, gather appropriate information, and provide sound guidance to management and employees.
Ability to build effective relationships and trust across all levels of the organization.
Ability to manage multiple priorities in a fast-paced, evolving environment.
Strong project management skills and attention to detail.
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with HRIS systems.
Excellent verbal, written, and interpersonal communication skills.
Demonstrated professionalism, discretion, and ability to maintain a high level of confidentiality.
Background and drug screen.
Preferred Qualifications
PHR or SPHR certification.
Experience working in a complex organization supporting 1,000+ employees.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.
Physical Requirements
Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Due to the risk mitigation and other components of the Human Resources Generalist function as well as the security profile of our company, work is primarily conducted onsite. Ability to travel up to 20% may be required.
Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.
Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.
The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL / Washington, DC in USD per year is: $84,000 - $105,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.
This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.
Some of the Ways We Prioritize Your Health and Happiness
Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!
Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.
Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.