Sr Enterprise Solution Architect

Company Overview

 

At Zuora, we power the world’s shift to Modern Business. We’re helping people and companies subscribe to a better way of doing business—one that’s built on recurring relationships instead of one-time transactions, creating more value for customers, companies, and the planet.

As pioneers of the Subscription Economy, our platform and expertise help the world’s most innovative organizations—from disruptive startups to global enterprises—monetize new business models, nurture long-term subscriber relationships, and optimize their digital experiences.

Join us as we transform industries and shape the future of how businesses grow.

 

The Team & Role

As a Solution Architect, you’ll play a pivotal role in shaping how leading enterprises design and deliver their subscription business models. You’ll collaborate closely with clients to understand their business challenges, architect scalable solutions, and guide implementation teams to deliver value through Zuora’s platform.

This is an opportunity to combine your technical expertise, business acumen, and customer empathy to drive real impact — helping organizations modernize their revenue systems and transform the way they monetize.

 

What you’ll do

• Lead client workshops to analyze business requirements and identify opportunities for process improvement.
  
  
• Conduct FIT/GAP analyses to ensure our solutions align with customer goals.
  
  
• Design and document end-to-end functional and technical solutions, including workflows, integrations, and system configurations.
  
  
• Partner with clients to obtain sign-off and ensure alignment at every stage of the project lifecycle.
  
  
• Deliver engaging product demos and guide clients through testing, UAT, and go-live activities.
  
  
• Configure and test Zuora Billing, Revenue, and Add-On products in accordance with approved designs.
  
  
• Collaborate with Solution Delivery Managers and Technical Consultants to ensure seamless implementation and delivery.
  
  
• Develop and deliver training sessions and documentation to empower customer teams for long-term success.
  
  
• Act as a trusted advisor, maintaining regular communication and providing ongoing technical and functional support.

 

Your experience

• 5+ years of Order-to-Cash experience within a SaaS or professional services organization.
  
  
• 3+ years implementing billing or CPQ solutions (e.g., Zuora, SAP, Salesforce, Oracle, Amdocs).
  
  
• Proven experience delivering complex, customer-facing software solutions from discovery through deployment.
  
  
• A strong grasp of business process design, system integration, and solution architecture.
  
  
• Exceptional communication skills and the ability to lead client discussions with confidence and clarity.
  
  
• Experience designing and delivering solutions across the full software development lifecycle (SDLC).
  
  
• A collaborative, proactive mindset and the ability to manage multiple projects simultaneously.
  
  
• Bachelor’s degree in Computer Science, Engineering, or related field (preferred).

 

#ZEOLife at Zuora

At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact.

We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other.

We offer:

• Competitive compensation, bonus opportunities, and retirement programs
• Comprehensive medical, dental, and vision coverage
• Generous, flexible time off
• Paid holidays, wellness days, and a company-wide year-end break
• 6 months of fully paid parental leave
• Learning & development stipend
• Opportunities to give back, including volunteer time and donation matching
• Mental wellbeing resources and support

(Benefits may vary by location; details will be shared during the interview process.)

 

Location & Work Arrangements

Zuora teams are empowered to design flexible, intentional ways of working. Whether remote, hybrid, or in-office, we balance flexibility with accountability—to each other, our customers, and our mission.

For most roles, you’ll have the freedom to work where you’re most productive while staying connected to your team and the broader ZEO community.

 

Our Commitment to an Inclusive Workplace

 

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

 

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

 

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com